Job Description

To provide support and technical advice where specialised knowledge is required to resolve problems, and enhance skills levels of customers and support staff

REQUIRED MINIMUM EDUCATION/TRAINING

Qualified Technician Valid driver's license

REQUIRED MINIMUM WORK EXPERIENCE

5 years related experience after qualification, including management exposure Experience in working with construction and

forestry

equipment is essential

KEY PERFORMANCE AREAS

Provide Technical support to technicians and mechanisation employees. Identify training needs, develop materials, and deliver internal and on-the-job training sessions to enhance the technical capabilities of staff. Build and maintain strong customer relationships, address concerns, support demonstrations, and conduct customer clinics to promote best practices. Document and report technical advice and problem resolutions, track complex issues and share insights to improve team knowledge and service delivery.

TECHNICAL KNOWLEDGE/ COMPETENCIES

Good knowledge of the construction and

forestry

product range Computer literacy (MS Office and job-related programs) Good verbal and communication skills Coaching and training skills

BEHAVIOURAL COMPETENCIES

Willingness to travel and work irregular hours Problem analysis Business acumen Customer orientation Self starter Accountability Accuracy and Attention to detail Self development

Closing Date: 29 August 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest.





The filling of this position will be aligned with AFGRI's Employment Equity Policy.



Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.





In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.