Technical Administrator
Eastern Cape, South Africa
Job Description
Job Summary Job Responsibilities:
Provide administrative support to technicians and engineers:
- Capture details of outlook accurately.
- Dispatch technician within SLA timeframes
- Plan routes to reduce km and cost.
- Prepare and distribute quotes for all repairs done by the technicians/ engineers.
- Update and capture job cards on the company enterprise accurately and timeously.
- Establish and maintain a healthy and professional relationship with customers and all suppliers.
- Weekly/monthly closure on Internal System.
- Ensure calls are accurately closed within Service Level Agreement (SLA).
- Attend to customers queries
- Capture and analyse the technicians' kilometer claims.
- Capture the stock data onto database.
- Relevant qualification
- Computer literacy
- Experience within a client service environment
- Administration experience
- 1-2 years' experience as a Data Capturer
Recruiter
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Job Detail
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Job IdJD1488891
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R12000 - 15000 per month
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Employment StatusPermanent
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Job LocationEastern Cape, South Africa
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EducationNot mentioned