Job Description

Thank you for your interest.

For a quicker response, we kindly encourage you to submit your application directly via our website using the link below:

https://scaleshore.com/careers/

About Us

We are a forward-thinking company dedicated to delivering innovative marketing solutions. Our team is passionate about creating impactful campaigns that drive engagement and growth for our clients.

We are seeking a highly motivated and experienced Technical Accounts Manager to join our team. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring the successful implementation and support of our technical solutions.

Key Responsibilities:

Serve as the primary point of contact for assigned accounts, providing exceptional customer service and technical support. Understand client needs and develop tailored solutions to meet their requirements. Coordinate with internal teams to ensure timely delivery and implementation of solutions. Conduct regular account reviews and provide strategic recommendations to clients. Troubleshoot and resolve technical issues, escalating when necessary. Maintain detailed documentation of client interactions and technical solutions. Stay up-to-date with industry trends and advancements to provide informed recommendations.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in technical account management or a similar role. Strong understanding of technical concepts and ability to communicate them effectively. Excellent problem-solving skills and attention to detail. Ability to manage multiple accounts and projects simultaneously. Exceptional interpersonal and communication skills. Proficiency in [specific software/tools relevant to your industry].

Benefits:

Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Opportunities for professional development and career growth. Flexible work hours and remote work options.
.

Job Type: Full-time

Pay: R30000,00 - R50000,00 per month

Work Location: In person