Job Description

Business unit, Department, Reporting

Business Unit:

CPS

Department:

Field Services

Reports to:

Workshop Manager (OP1) / Ops Specialist Workshop (M6) Core Description

Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices. Key Deliverables / Primary Functions

Successful completion of hardware repairs, including:

Stripping down and re-assemble hardware peripherals

Testing mobile devices,

Calibrating, and configuring all printers, etc.

Apply devices to workshop product refurb process and procedures

Utilising tools and basic instrumentation. Multi-metre 's & soldering iron

Using proper cleaning materials including safety PPE material

Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.

Running Quality Assurance (QA) testing by device through all client test jigs in the workshop environment

Prepare periodic inventory or maintain perpetual inventory of tools and equipment. Core Functional Skills & Capabilities ICT Knowledge Technology Consulting Problem solving Customer Service Teamwork Core Behavioural Competencies Achieving personal work goals & objectives Applying expertise & Technology Following instructions & procedures Delivering Results & Meeting customer expectations Working with people Culture Match Job Match Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience

Minimum 2-years' experience in repairing and testing hardware and software applications. Certifications Electronics Certification COMPTIA Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+. Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Full-time Office Based position. Billable