Team Leader, Inbound
Johannesburg, GP, ZA, South Africa
Job Description
Job Overview
Business Segment:
Personal & Private BankingLocation:
ZA, GP, Johannesburg, 3 Simmonds StreetJob Type:
Full-timeJob Ref ID:
80383429A-0001Date Posted:
7/17/2025To create and oversee an enhanced personalised and professional collections process for an array of clients, to ensure a consistent service delivery experience to all clients.
Qualifications
Completed Matric
Diploma in Banking
Experience
5-7 years Inbound and Outbound contact center experience - across early, late and legal collections. Leadership experience.
Additional Information
Behavioral Competencies
Convincing People
Empowering Individuals
Examining Information
Exploring Possibilities
Interacting with People
Technical Competencies
Active Listening
Call Reporting
Contact Centre Customer Relationship Management
Difficult Calls Management
Electronic Communications & Devices
Please note:
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Job Detail
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Job IdJD1468663
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned