Minimum of 3 years' experience in a similar administration position.
Experience at Amrod or in a similar environment will be advantageous.
Above average verbal and written English communications skills to communicate professionally with customers and internally, both telephonically and by email.
Established proficiency in MS Office (Excel and PowerPoint).
Proven statistical and analytical ability.
Availability to work extended hours as per operational requirements.
BEHAVIOURAL DIMENSIONS REQUIRED
Analytical ability.
Honest and hardworking.
Passionate about getting things done right, first time, every time.
Ability to work efficiently on own or as part of a team, in a highly pressurised environment.
Meticulous attention to detail.
Flexible in terms of working hours (overtime and weekend work when required).
Safety conscious.
Subscribe to the principle of a place for everything and everything in its place.
Good sense of urgency.
BRIEF DESCRIPTION OF KEY PERFORMANCE AREAKEY PERFORMANCE AREA
Assist Tanzanite Key Accounts Manager in managing client orders by generating quotations, creating job cards, attending to emails and correspondence.
Follow-up on all outstanding work daily and advise clients accordingly.
Ensure all administrative tasks, including Amtrack reports, are completed within the prescribed timeframes.
Build customer relationships and encourage up-selling or branding conversions.
Assist annually with trade show (Markex).
Prepare embroidery quotes and urgent quotes.
Handle personalised catalogue sales.
Process unbranded and sample orders.
Assist and meet with clients in the Showroom as and when required,
Adhere to health and safety requirements and always ensure compliance.
Assist in other positions and departments in accordance with operational requirements.
Maintain and improve housekeeping and hygiene standards within department.
Protect the integrity of the company at all times.
ADDITIONAL INFORMATION
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