Job Description

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.



We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.



We are currently looking for a passionate and enthusiastic

Talent And Organisational Development Advisor

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.



The

Talent & Organisational Development (OD) Advisor

plays a global role in delivering talent, learning, and organisational development initiatives across the business. Working as part of the international People & Talent function, the Advisor ensures that global programmes--such as leadership development, succession planning, engagement, and career frameworks--are successfully rolled out, embedded, and sustained.

Based in South Africa, the Advisor will also provide local support to the HR Business Partner when needed, ensuring alignment of global initiatives with local requirements and providing tactical support on recruitment, onboarding, and development activities. This dual focus ensures a global-first, locally relevant approach to people and talent practices.

Key Responsibilities

Global Talent & OD Programme Delivery

Support the design and rollout of global talent initiatives (e.g., career frameworks, talent reviews, succession planning, leadership programmes). Coordinate learning and development activities across multiple regions, ensuring consistency of approach and quality of delivery. Track and report on global programme participation, adoption, and impact. Act as a liaison between regional stakeholders and the global Talent & OD team, ensuring insights from South Africa and other markets inform global strategy.

Learning & Development Support

Assist in the coordination of global leadership, skills, and capability programmes. Support the delivery of digital and in-person workshops, including communications, logistics, and participant engagement. Help maintain and update global learning platforms and resources.

Organisational Development & Engagement

Contribute to the rollout of culture, engagement, and inclusion initiatives across regions. Support global engagement surveys, reporting, and action planning. Provide input into organisational change and development projects as required.

South Africa Local Support (as required)

Provide tactical support to the HRBP South Africa on local recruitment coordination, onboarding, and talent processes. Ensure global programmes are adapted to meet South African labour law and market requirements. Act as a first point of contact for employees on development and learning queries when needed.

Data, Insights & Reporting

Maintain accurate global talent and learning data across HR systems. Prepare reports and dashboards for senior stakeholders to track progress and highlight risks or gaps. Provide insights from the South African market to enhance global practices.

Skills Knowledge and Expertise

Knowledge of HR, Talent, or Organisational Development practices, ideally in an international or matrixed organisation. Experience supporting the delivery of global HR/Talent projects (e.g., performance, learning, engagement). Strong organisational and coordination skills with attention to detail. Excellent communication skills, with the ability to collaborate across cultures and geographies. Analytical mindset, with ability to manage and interpret HR/talent data. Flexibility to balance global responsibilities with occasional local support in South Africa.

Technologies

HRIS and Talent systems (e.g., Iris Cascade, Pinpoint ATS, Workday, SuccessFactors, Oracle HCM). Learning Management Systems (LMS) and digital learning platforms. Employee engagement and survey tools (e.g., CultureAmp, Qualtrics). Collaboration and reporting tools (e.g., Microsoft 365, Power BI).

Qualifications

Bachelor's degree (or equivalent) in Human Resources, Organisational Development, Industrial Psychology, or related field.

Certifications

HR or Talent certifications (e.g., SHRM, CIPD, SABPP) advantageous Facilitation, coaching, or project management certifications desirable.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

Private health LinkedIn Learning Connectivity Allowance

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates. Sabio Group are unable to offer sponsorship on any roles advertised.

About Sabio Group

THE DIGITAL CX TRANSFORMATION COMPANY

Why Sabio?




We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.



At Sabio, we are devoted to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

We are committed to being an equal opportunity employer that not only values but celebrates diversity and inclusion. We firmly stand against discrimination based on factors such as race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, and disability status.

If you need accommodations, additional support and/or have any specific requirements, we invite you to reach out to our talent team directly: Talent@sabiogroup.com