Job Description

Performs system management and system programming, software product evaluation and testing on the computing environment including system configuration, troubleshooting, security, resource monitoring and administration of storage area network.

This post reports to SENIOR MANAGER (OPEN SYSTEMS ADMIN)
Key Responsibility Areas

• Installs, customises, upgrades and maintains Microsoft Active Directory, and Azure Active Directory.
• Diagnoses and resolves technical problems.
• Provides consultancy services and support to all Units within the Council.
• Provides support in planning for disaster recovery events.
• Performs multiple platform and open systems related tasks relative to hardware and software.
• Administers systems security, re-organises the database and provides quality assurance.
• Installs, customises, upgrades and maintains Microsoft Active Directory, and Azure Active Directory.
• Performs capacity planning and performance tuning activities for hardware and system software.

Competencies:

• Advice and Guidance- Ability to provide advice and guidance on specific aspects of IT.
• Business and IS&T Planning- Develops plans around security, information assurance and the innovative implementation of strategic information systems.
• Technical Strategy and Planning- Demonstrates an ability to develop technical strategy for the organisation and to plan the rollout of appropriate systems.
• Operations- The ability to implement differing levels of operational services, plans and strategies to ensure that IT infrastructure and applications are functional.
• Installation and Integration- The capacity to install specific hardware and software solutions in different environments.
• User Support- The ability to interact with IT users, pre- empt problems and risks and resolve issues as they occur.
• Interpersonal Relationships- The ability to establish and maintain productive relationships with people within and outside of the municipality.
• Communication- The capacity to listen attentively, grasp issues, present information in a clear manner and respond appropriately to verbal and written communication of others.
• Action and outcome orientation - The display of high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in onexe2x80x99s ability to stay focused on task, to be energetic, persistent and reliable.
• Resilience- The ability to responds constructively to pressure/stress situations and the ability to persist goals despite obstacles and setbacks.
• Cognitive ability - The ability to gather information, analyse issues and deal with complexity and ambiguity. Shows long-term thinking, follows through in a logical manner, aware of consequences and implications. Is able to see the xe2x80x98Bigger Picturexe2x80x99.
• Learning orientation- The willingness and motivation to learn, acquire knowledge, develop insight and focus on continuous self-improvement.

Special Conditions:
Arranged after hours work.
Essential Requirements

• Diploma in the ICT field (NQF level 6) or equivalent.
• Valid motor vehicle driving license.
• 3 years relevant ICT Systems administration experience.

Preferred Requirements

• Bachelorxe2x80x99s Degree in the ICT field. (NQF level 7).
• 4 Years relevant experience.

Housing Subsidy Yes
Leave Yes
Medical Aid Yes
Other Allowances CAR ALLOWANCE
Pension Fund Yes
Remuneration BASIC SALARY (R415 144.04 / R538 856.28) PER ANNUM
13th Cheque Yes
Contact Name HLENGIWE MHLONGO
Contact Telephone 031 3227736

eThekwini Municipality