Job Description

We are seeking a skilled and detail-oriented Systems Administrator to manage, maintain, and support our IT infrastructure and systems. The ideal candidate will have experience across technical support, security management, cloud platforms, and Microsoft technologies, with strong troubleshooting skills and a proactive approach to system reliability and user support.

Responsibilities:

Technical Support & User Assistance -Provide Tier 2/3 support for end users and IT projects. Troubleshoot and resolve hardware, software, and network issues efficiently. Collaborate with cross-functional teams to support technology needs.


System Security & Compliance -Manage security tools, patch management, and endpoint protection. Monitor and enforce IT security policies and procedures. Participate in internal and external audits; ensure compliance with regulatory standards.


Data Management & Recovery -Implement and manage backup and disaster recovery solutions. Monitor and verify backup processes; conduct regular recovery tests. Maintain data integrity and availability across systems.

Documentation & Reporting -Maintain up-to-date documentation of systems, configurations, and procedures. Review system and security logs; generate regular reports for IT leadership. Create knowledge base articles for internal users and IT staff.

Active Directory & Microsoft 365 Administration -Manage users, groups, and permissions within Active Directory and Microsoft 365. Administer Exchange Online, SharePoint, Teams, and OneDrive services. Ensure proper identity and access management (IAM) practices.


Audit & Log Review -Perform regular system log reviews and escalate anomalies as needed. Support audit processes by providing system access logs and configuration details.


Collaboration & Communication -Work closely with internal departments and external partners to align IT services with business goals. Communicate technical information clearly to non-technical users. Participate in regular IT meetings and contribute to continuous improvement efforts.

Requirements:Proven experience as a Systems Administrator, IT Support Specialist, or similar role. Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration. Experience with cloud platforms (AWS and/or Azure). Understanding of networking fundamentals, including DNS, DHCP, and Firewall rules. Familiarity with backup/recovery tools and methodologies. Knowledge of system security practices and compliance standards (e.g., ISO, SOC 2, HIPAA). Excellent troubleshooting, communication, and organizational skills. Relevant certifications such as MCSA, Microsoft 365 Certified, AWS Certified SysOps Administrator, or CompTIA Network+/Security+. Experience with scripting (PowerShell, Bash) for automation. Exposure to ITSM tools (e.g., ServiceNow, Jira Service Management). Familiarity with virtualization technologies (VMware, Hyper-V)

We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose! Income Protection Plans give you the peace of mind you deserve. Further your professional development and growth with our generous Tuition Reimbursement Schemes. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!


MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply -- we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!