to join our team. In this role, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring system security, and providing technical support. If you are a proactive problem solver with a passion for technology and a strong background in IT systems, we encourage you to apply!
Duties & Responsibilities
System Maintenance:
Monitor and ensure all hardware, server resources, and key processes are functioning properly. Review system/application logs and verify scheduled job completion.
Server Configuration & Management:
Install, configure, maintain, and upgrade physical and virtual server operating systems and applications.
Network Management:
Manage and troubleshoot network infrastructure, including switches, firewalls, and VPNs, ensuring optimal LAN/WAN connectivity.
Security Maintenance:
Implement and maintain security measures such as firewalls, intrusion detection systems, antivirus software, and security policies.
Backup & Disaster Recovery:
Develop, maintain, and test backup and disaster recovery strategies for critical systems and data.
User Support:
Provide escalated technical support, troubleshoot hardware/software issues, assist with software installations, and resolve network problems.
Documentation:
Maintain and update system documentation, including configurations, processes, and procedures.
Patch Management:
Apply software patches, updates, and upgrades regularly to keep systems secure and up to date.
Capacity Planning:
Monitor system performance and resource usage to identify and address potential bottlenecks.
Collaboration:
Work with IT team members, including network, support, and cybersecurity specialists, to ensure seamless system operations.
Ideal Profile
Requirements
8+ years
of experience in IT infrastructure maintenance.
Minimum technical degree
in Computer Science or a related field.
Relevant certifications such as:
-Microsoft 365 Certified: Endpoint Administrator Associate
-Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801)