Job Description

To ensure the establishment of systems to support the business processes and functions in accordance with ERWAT's Strategy.

Key Performance Areas

Analyse, design, configure, and maintain LIMS workflows, functionalities, and interfaces. Implement, maintain and support new and existing (LIMS) systems for ERWAT. Analyse and develop business requirements specifications within the ICT/LIMS environment. Continuously ensure effective maintenance is carried out on systems such as patch management, new releases, bug fixes, database maintenance etc. in line with company policies, procedures and the appropriate standards. Collaborate with laboratory users to understand operational requirements and translate them into system solutions. Support the implementation of ICT related policies and procedures. Provides sapient advice to internal and external clients related to improving operations and areas of specialization. Assist with the maintaining of records and documentation as per prescribed procedure. Monitor system performance, troubleshoot issues, and provide user support and training. Ensure compliance with regulatory requirements (e.g., ISO 17025,) in system configuration and data integrity.

Minimum Requirements:

BSc Computer Science and Informatics/Information Systems/Information Sciences 5 years technical experience working with a Laboratory Information Management Systems (Preferably Labware)

OR

BTech/ bachelor's degree in information technology with 5 years technical experience working with Laboratory Information Management Systems (Preferably Labware)

OR

BSc in Chemistry/Microbiology with 5 years technical experience working with a Laboratory Information Management Systems (Preferably Labware)

OR

National Diploma in Analytical Chemistry/ Chemistry/Biotechnology/Microbiology with 10 years' technical experience working with a Laboratory Information Management Systems (Preferably Labware)

Certifications Required for Chemistry/Microbiology / Analytical Chemistry/ Biotechnology Qualification Candidates

Labware Admin 1 or equivalent or; Labware Admin 2 or equivalent or; * LIMS Basic Programming or equivalent