Job Description

• Installation and maintenance of ICT hardware maintain asset database, installation of legal, licensed software and approved network equipment.
• Installing Software upgrades and providing user support on software where possible.
• Consult, advice, and support where possible on use and/or installation of specialized software, hardware, and intelligent devices.
• Maintaining security of the network and applications.
• Consult with ICT Senior System Administrator, ICT Service Delivery Manager or CO Engineers where required to ensure information systems operate effectively.
• Performing backups in line with DRP, BCP and Backup and Restoration policies.
• Provide first- and second-line support to end users as per Ivanti incident management system.
• Maintain good relationships with end users and management in the absence of an ICT Senior System Administrator.
• Maintain or ensure effective delivery of ICT Strategy initiatives and projects.
• Maintain hardware and software asset register and ensure effective lifecycle planning processes. Maintain specialized software maintenance/annual licensing renewal.
• Ensure physical security of all computer equipment.
• Ensure required asset documentation for each insured asset device is completed, signed, and filed.
• Determining clients computer needs and requirements on a continuous basis and plan service accordingly in the absence of an ICT Senior System Administrator.
• Ensure that telecommunications infrastructure is installed and maintained at optimal level.
• Ensure that telephone reports accounts are delivered in accordance with institute requirements.
• Taking part in Institute ICT management through reporting to the internal Institute ICT Committee and report monthly to the ICT Service Delivery Manager in absence of an ICT Senior System Administrator.
• Act, in liaison with the ICT Service Delivery Manager, as contact between the Institutes and external Service Providers in the absence of an ICT Senior System Administrator.

• Bachelors degree or National Diploma in Information Technology or Computer Science.
• 5 years experience in an Information Technology field.
• Microsoft certification will be an advantage.
• ITIL certification will be advantageous.
• Good knowledge of ICT principles and financial policies and procedures.
• Knowledge of Computer hardware and software.
• High-level ability to work independently.
• Good communication verbal and written skills.

Enquiries: Mr, Pieter Breedt: Tel: (021) 809 3522CLOSING DATE FOR APPLICATIONS: 23 MAY 2025A competitive remuneration package will be congruent with the scope, responsibilities and the stature of the position. The appointment will be subject to a positive security clearance.Preference will be given to designated groups in terms of the ARC Employment Equity Plan. The Agricultural Research Council is an equal opportunity employer and is committed to the principles and processes of Employment Equity Act.Applications accompanied by a covering letter, detailed CV with at least three recent (3) contactable referees, certified copies of certificates, supporting documents and a copy of drivers license must be attached on the form.A SAQA evaluation report must accompany foreign qualifications. Incomplete applications will not be considered. Applicants who do not receive any response four (4) weeks after the closing date must regard their applications as unsuccessful. Permanent appointments are subject to six (6) months probation period. The organisation reserves the right not to appoint.

Agricultural Research Council