Swiss German Speaking Inbound & Outbound Customer Communication Specialist

Cape Town, WC, ZA, South Africa

Job Description

Inbound & Outbound Customer Communication Specialist

should at least bring a strong interest in learning about these activities.Your Profile

You are a cheerful, friendly, and communicative person who enjoys talking to people and is

motivated to achieve challenging goals.

Ideally, you bring:

- Native Swiss German speaker

- Experience in inbound telephony (customer service, support hotline)

- Experience in outbound telephony (sales, B2C/B2B appointment setting)

- A persuasive personality with strong potential and drive for outbound sales success

- Quick understanding and confidence with common IT tools

- Loyalty, reliability, and an efficient, precise working style

- Enjoyment and genuine interest in the job

- Stable internet connection (ideally fiber optic)

Personal Qualities (for Home Office)

- Self-organization: Ability to structure work independently and meet deadlines

- Discipline and self-motivation: Staying productive without constant supervision

- Sense of responsibility: Acting proactively when customer issues arise

- Remote teamwork: Willingness to collaborate digitally via Teams, Slack, or Zoom

Our Offer

- Comprehensive onboarding and training

- Friendly, supportive team culture

- Fully equipped home office setup

- Flexible work scheduling

Candidate must be fluent (C1/C2 level) in

Swiss German

(verbal and written) Candidate must reside in the

Cape Town Area


Job Types: Full-time, Permanent

Work Location: Remote

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Job Detail

  • Job Id
    JD1591582
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned