Inbound & Outbound Customer Communication Specialist
should at least bring a strong interest in learning about these activities.Your Profile
You are a cheerful, friendly, and communicative person who enjoys talking to people and is
motivated to achieve challenging goals.
Ideally, you bring:
- Native Swiss German speaker
- Experience in inbound telephony (customer service, support hotline)
- Experience in outbound telephony (sales, B2C/B2B appointment setting)
- A persuasive personality with strong potential and drive for outbound sales success
- Quick understanding and confidence with common IT tools
- Loyalty, reliability, and an efficient, precise working style
- Enjoyment and genuine interest in the job
- Stable internet connection (ideally fiber optic)
Personal Qualities (for Home Office)
- Self-organization: Ability to structure work independently and meet deadlines
- Discipline and self-motivation: Staying productive without constant supervision
- Sense of responsibility: Acting proactively when customer issues arise
- Remote teamwork: Willingness to collaborate digitally via Teams, Slack, or Zoom
Our Offer
- Comprehensive onboarding and training
- Friendly, supportive team culture
- Fully equipped home office setup
- Flexible work scheduling
Candidate must be fluent (C1/C2 level) in
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.