Swedish Speaking Customer Service Agent

South Africa, South Africa

Job Description

Imagine living and working in a place so breathtakingly beautiful with sweeping views of the beach, nature, animals and one of the most adventurous places in South Africa. Cape Town is full of friendly people, amazing food and endless adventures. If Cape Town, South Africa sounds like your perfect match then read on and apply for the Swedish speaking Customer Service Agent job.
You will act as a liaison, provide productservices information and resolve any emerging problems that the customer accounts might face with accuracy and efficiency.
Requirements for this Swedish speaking Customer Service Agent job in Cape Town, South Africa
Fluent in Swedish
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers needs to achieve satisfaction
Strong phone contact handling skills and active listening
Ability to multitask, prioritize, and manage time effectively
High school degree
Responsibilities for this Swedish speaking Customer Service Agent job in Cape Town, South Africa
Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Meet personalcustomer service team sales targets and call handling quotas
Generate sales leads
If you are fluent in Swedish and looking to work in Cape Town, South Africa, this Swedish speaking Customer Service Agent job could be perfect for you. Please send your CV through to today

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Job Detail

  • Job Id
    JD350761
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned