Job Description

The Supervisor will support the Store manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and the business. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.

Key Responsibilities

Give customer service at all times Process customer merchandise through the tills Assist customers with product selection to increase basket value Ensure that all new/ replenish merchandise is on the sales floor Ensure that all ticketing & visual displays are in place Support the manager in-charge with day-to-day duties Assist with supervising employees engaged with daily duties Ensure daily, weekly and monthly admin is done (including Daily Banking Inventory Management Ensure store equipment is secured and accounted for Be aware of health & safety rules Understand store daily/weekly/monthly sales targets Assist with action plan to minimise stock loss

Qualifications

Matric

Knowledge, Skills and Experience

Grade 12 At least 1-2 years management experience in similar environment Computer literate Work well under pressure Team Player o Good time management Good attention to detail and accuracy of work Good computer literacy and problem solving capabilities Good communication skills Resourcefulness Customer service Orientated Building and maintaining relationships Confidence and decisiveness Passionate about the brand Social-media savvy Fashionable * Resilient