Job Description

La Vie is a rapidly growing private group of sub-acute hospitals and frail-care facilities dedicated to providing the highest quality, personalized care to every patient in a supportive environment.

We are seeking a proactive and organized

Administrator

to assist with various functions within the hospital. The ideal candidate will be comfortable with both patient-facing tasks and back-office administration, including handling medical aid processes.

Key Responsibilities

Medical Aid Administration

Manage admission and discharge documentation. Obtain medical aid pre-authorizations and ensure approvals are in place. Communicate clinical status updates to medical aids. Assist with claims submissions and follow up on rejections or queries with medical aids. Assist patients and families with understanding their medical aid benefits and account queries.

Debtors & Creditors

Assist with debtors' accounts and collections. Reconcile creditor accounts and process supplier invoices.

Front Office & Patient Support

Act as the first point of contact for patients, families, doctors, and funders. Handle reception duties, calls, and general correspondence. Provide administrative support to the clinical team.

Stock & Facility Support

Assist with ordering and checking stock. Support the Hospital Manager with scheduling and day-to-day admin tasks.

Requirements

Strong communicator with a pleasant welcoming personality. Previous experience in administration, preferably in a healthcare or hospital environment. Familiarity with medical aid processes (authorizations, claims, rejections). Proficiency in Excel and experience with GoodX, or Sage Accounting is advantageous. Strong communication skills and a professional, patient-centered approach. Ability to multitask and manage time effectively in a busy environment.
Job Type: Full-time

Pay: R10000,00 - R20000,00 per month

Application Question(s):

What are your salary expectations?
Experience:

Administration: 2 years (Required)
Language:

Afrikaans (Required)
Work Location: In person