Job Description

What is required:

A tertiary education qualification (degree or diploma).preferably in Social Sciences, Psychology, Sociology, Public Relations or any related field

Must be a South African citizen.

Between 18 and 34 years.

Live within 40 km of our offices/site, which is situated in Woodstock, Cape Town.

Are willing to participate in a credit and criminal check or any industry-specific checks required for the job.

Responsibilities (including, but not exclusive to):

Engage with individual Feenix students to support their fundraising efforts

Assist with tasks related to the wrap around support services such as participating in online engagements such as webinars and addressing student queries related to the Feenix offering

Provide timely and effective resolution to student queries regarding the utilization of support service platforms

Support student ambassadors with recruitment efforts and on- campus events

Encourage and motivate students to actively participate in various support services offered by Feenix; Black Bullion, Job Readiness platform, Webinars etc.

Create a comprehensive directory listing available support services at all 26 public universities and facilitate student access to resources.

Gather feedback from students benefiting from Feenix's support services to evaluate their satisfaction levels and measure service effectiveness, i.e. bursary and funded students

Work closely with the marketing team to develop strategies for engaging students through campus radio, newsletters, and events

Collaborate with the Student Advancement Manager, Sustainability and Development department to analyze data and extract insights that inform improvements in student support initiatives

Assist the Student Advancement Team with additional tasks as needed (SAT Admin SOP officer, GDrive updating and cleanup.)

Assist with administrative tasks to ensure the smooth operation of the Student Advancement Team's activities, e.g capturing student details after activations

Elevate the Feenix Brand - drive communication that is authentic, simple and transparent

Training included as part of the internship:

Coaching/Mentorship from the Line Manager

Fundraising Principles

Social Media and Marketing

Relationship Management

Basecamp (Project Management Tool)

Little Green Light (Community Relationship Management tool)

Zendesk (Community Relationship Management tool)

Frontend and Backend of the Feenix platform

Google Sheets

Frontend and Backend of the Feenix platform

Interested applicants should send their CV, a motivational letter as well as a voice note and/or short video clip sharing 'Why would you like to work for Feenix?' and what value would you bring to the organisation?' to target='_blank by or before the 21st of May 2025.