Job Description

At hear.com, we believe that everyone should hear well to live well. Our mission is to bring high quality hearing care to anyone, anywhere, and to change our customers' lives through better hearing.



As part of the world's fastest-growing hearing care company, we're on an ambitious journey to scale, aiming to double our South African business in the next two years and become the go-to hearing care company in the country. To support this growth, we're hiring a Strategy and Growth Lead: a strategic right-hand to the Country Head and a key leadership role with real impact.



This is a new role for someone who wants to build something meaningful, not just have a job. You'll work in a small close-knit team, driving impact through strategy and business growth. You will be given ownership, trust, and support to lead initiatives that truly move the needle. Your thinking, energy, and execution will help shape the future of hearing care in South Africa, with your work directly tied to the growth and scale of the business.



What You'll Be Doing



Act as a thought partner to the Country Head, both supporting and challenging priorities and decisions to ensure we drive the highest impact for the business and our customers Develop a deep end-to-end understanding of the business, to spot inefficiencies, unlock growth levers, and propose impactful improvements Design and implement high impact and pragmatic solutions, from the smallest change that increases team efficiency, to large projects focused on completely new and disruptive growth areas Work with business data to extract insights, prepare forecasts, and support strategic decisions Build and maintain systems for strategic planning and execution, e.g., dashboards, project tracking tools to ensure alignment and accountability Collaborate with all functions (marketing, sales, partner management, and operations) to support their initiatives with strategic thinking, data analysis, content, and execution support Bridge business and tech: collaborate with our global tech teams to implement digital tools, automation, and AI-powered solutions Work with international peers (e.g. Germany, France, US, India) to adapt successful initiatives for the South African context Influence team culture through leading by example: high degree of ownership, excellence, and proactive collaboration

What We're Looking For



Mindset & Energy



Excited by the challenge of building and scaling a business and disrupting the market Calm, confident, and proactive when making high-impact decisions under pressure Assertive and unafraid to challenge the _status quo_when needed Ambitious about driving measurable growth for the business and yourself Curious and analytical - able to identify opportunities and design creative solutions Authentic, self-aware, and collaborative - influences without ego and builds strong cross-functional relationships Adaptable and effective in fast-moving, rapidly changing environments Tech-positive - embraces digital tools, automation, and AI to accelerate business impact Brings energy and focus to executing high-priority initiatives that deliver results Hands-on "builder" mindset - takes ownership from strategy through to execution

Skills & Experience



Education: Degree in business, commerce, engineering, or related field is desirable. An MBA or similar postgraduate qualification would be a bonus Experience: 4+ years in management consulting (or a similarly analytical, fast-paced environment), strategy, business development, operations, or product management Analytical skills: Strong ability to work with numbers and business data Project leadership: Proven track record of leading and implementing cross-functional projects Communication: Excellent verbal and written communication skills with the ability to influence and collaborate across teams Problem-solving: Skilled at identifying challenges, designing solutions, and following through Organisation: Detail-oriented with strong systems-thinking and organizational skills Growth mindset: Demonstrated ability to drive measurable business growth through initiatives you've led

What Success Looks Like



You've established yourself as a trusted partner to the Country Head and leadership team Strategic initiatives you've designed and led are directly contributing to measurable growth - e.g. revenue uplift, market share expansion, customer acquisition, or efficiency gains Teams are using the systems and processes you've built to stay aligned and accountable You're seen as a connector - translating insights between local teams, global colleagues, and tech counterparts You've fostered a culture of ownership, curiosity, and collaboration within the team

What You'll Gain



The opportunity to directly shape the growth trajectory of South Africa's fastest-growing hearing care business Exposure to a wide range of strategic challenges - from market expansion to digital innovation Close collaboration with both local leadership and global peers in a truly international environment Accelerated personal and professional growth - the chance to build something new, take ownership, and see the direct impact of your work A culture that values purpose, trust, and fun - where your ideas and energy will make a difference

Working Structure



Based in Cape Town with a focus on in-office collaboration (3 days in office, 2 days remote) Flexible hours, ideally mostly aligned with standard weekdays

If you're excited by the chance to drive real impact, we'd love to hear from you. We offer a competitive salary, and a dynamic work environment where you can make a real difference.

About audibene / hear.com:

Audibene / hear.com is one of the fastest-growing health-technology companies ever. Our unique digital business model has revolutionised the industry, and the way hearing care is provided. Since we started our journey in Berlin in 2012, we have scaled up our team from 2 to over 1200 people in 8 international locations from Denver to Seoul. Driven by our belief that every person should hear well to live well, we have helped hundreds of thousands of customers to bring the joy of life back.



Join us on our mission to transform the hearing care industry and change people's lives!