Job Description

Strategy Analyst - Collections & Recoveries

Title:

Strategy Analyst

Requisition:

142927

Closing Date:

20 November 2025

Specialist Recruiter:

William Mtsweni
Job Family
Finance
Career Stream
Strategic
Leadership Pipeline
Manage Self: Technical

Job Purpose

Support the design, implementation, and optimization of collections and recoveries strategies for unsecured lending portfolios. Provide analytical insights, performance tracking, and recommendations to enhance recovery rates and minimize credit losses.

Job Responsibilities

Data Analysis & Insights

Analyze portfolio performance, delinquency trends, and recovery metrics. Strategy monitoring. Conduct root-cause analysis on performance variances and recommend corrective actions.

Strategy Support

Assist in designing and testing collections strategies across the delinquency lifecycle. Support segmentation and risk-based treatment strategies. Participate in champion/challenger experiments and document outcomes.

Performance Monitoring

Track KPIs and provide actionable insights to improve strategy effectiveness. Identify emerging risks and propose adjustments to mitigate impact.

Compliance & Governance

Ensure adherence to regulatory requirements (e.g., NCA, POPIA) in all analytical outputs. Maintain accurate documentation for audit and governance purposes.

Stakeholder Collaboration

Work closely with Credit Risk, Operations, and external partners to align analytics with business objectives. Present findings and recommendations to internal stakeholders.

Continuous Improvement

Research industry trends and best practices to enhance collections strategies. Contribute to innovation initiatives, including digital-first and data-driven approaches.

Skills & Competencies

Strong analytical and quantitative skills (SQL, SAS, Python, or similar). Knowledge of credit risk, collections processes, and regulatory frameworks. Ability to interpret complex data and communicate insights clearly. Problem-solving mindset with attention to detail. Excellent stakeholder engagement and presentation skills. Essential Qualifications - NQF Level
Advanced Diplomas/National 1st Degrees Preferred Qualification
Any NQF Level 7 Degree preferrably in Finance Minimum Experience Level
3 to 5 years of experience in the Banking sector. Brings 1 to 2 years of specialized expertise in

credit risk

, with a strong grasp of risk assessment and mitigation strategies. Proven track record of leading and contributing to diverse

projects and campaigns

, showcasing adaptability and strategic thinking. Comprehensive understanding of collections and recoveries, including the full lifecycle from delinquency to resolution.

Technical / Professional Knowledge

Banking procedures Business principles Business terms and definitions Business writing Communication Strategies Data analysis Industry trends Microsoft Office Principles of financial management Principles of project management Relevant software and systems knowledge Research methodology Decision-making process Cluster Specific Operational Knowledge Business Acumen Governance, risk and controls Regulatory knowledge Banking knowledge Behavioural Competencies
Applied Learning Communication Collaborating Work Standards Managing Work Technical/Professional Knowledge and Skills
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Please contact the Nedbank Recruiting Team at +27 860 555 566