Requisition Number -139204
Closing Date- 16 May 2025
Location -Platte Kloof
Job Family
Sales And Services
Career Stream
Relationship Management
Leadership Pipeline
Manage Self: Professional
Job Purpose
To grow market share with Commercial Banking clients with sophisticated transactional requirements by offering our sophisticated suite of products to existing and new Commercial Banking Clients. To lead, guide, support and coach front-line and Transactional Banking Domestic teams to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments ensuring client centric experiences that builds sustainable client relationships.
Job Responsibilities
Grow the Sophisticated Domestic Transactional book in line with budgets by building and maintaining client relationships
Source new business by presenting Sophisticated Domestic Transactional Solutions product opportunities to clients.
Ensure delivery on all targeted products and services as measured through the relevant client management systems and the contribution statement.
Achieve quality and turnaround standards through relevant systems, processes and procedures.
Understand and respond to client's business
Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
Manage & improve stakeholder efficiency and effectiveness continuously.
Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
Collaborate and use product expertise to build sound relationships with internal stakeholders and BU to instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements
Maintain effective professional relationships with low to high value profile clients through contact management.
Engage clients and in a manner that is relevant to their specific circumstances deliver quality client engagements.
Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
Manage escalated client complaint to ensure agile resolution.
Ensure and apply compliance with Risk standards by completing specified compliance training.
Job Responsibilities Continue
Execute on the client centric objectives.Ensure adherence to relevant systems, processes, standards, protocols, procedures.
Improve client service delivery when providing tailor made financial solutions and client service.
Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
Stay abreast in field of expertise and deliver on the expectations from stakeholders.
Understand and embrace the Nedbank Vision and Values.
Attend and apply learning from relevant training programs.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank
Culture building initiatives and participate in culture surveys.
Create a client service culture through various required interventions.
Participate and support corporate responsibility initiatives.
Achieve operational excellence by supporting the implementation of business optimization
Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Preferred Qualification Must have a business-related qualification (such as BBA, BCOM, Degree in Marketing) containing modules in Accounting, Finance, Marketing and Economics.
Minimum Experience Level Minimum of 5-6 years of experience in Business Banking, and Transactional Banking is required.
Must have a successful track record in Commercial Banking is essential.
Must be in a possession of an unendorsed driver's license and a reliable personal vehicle.
Technical / Professional Knowledge
Business principles
Communication Strategies
Data analysis
Governance, Risk and Controls
Principles of financial management
Principles of project management
Relevant regulatory knowledge
Relevant software and systems knowledge
Cluster Specific Operational Knowledge
Business Acumen
Behavioural Competencies Adaptability
Earning Trust
Communication
Customer Focus
Building partnerships
Managing Work
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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