The purpose of this role is to manage and expedite total unit inventory and deliver to ensure customer expectations are met
Key Performance Areas
Develop and implement standards in BHBW Central Workshop
Plan workflow in the workshop and prioritise accordingly
Ensure developed quality standards are adhered to in the workshop
Responsible for continuous and consistent management of WIP
Accountable for safety in the workshop
Empowered to make day to day decisions
Accountable for asset management in terms of buildings and equipment
Responsible for induction and training of direct reports on a continuous basis
Accountable for the performance of all direct reports
Accountable for customer satisfaction to ensure the right units dispatched to the right customer at the right time
Ensures adherence to all SOPs in the business
Cycle counting and recons and decisions made on stock loss/ stock finds
Managing high volumes of stock to produce the same output on a continuous basis
Task and resource management
Ensuring PDIs and load testing requirements are carried out on all units in the workshop
Ensuring that we capture and bill all accident or abuse cost to the clients
Managing of used day to day operations - updating pipeline and ready for sale schedules
Cost controlling of used prep jobs - working closely with suppliers to obtain the best possible pricing structures
Ensuring that the health and safety is priority in the workshop and constant updating of files for audit purposes
Ensuring monthly POP meetings are adhered too
Ensure weekly housekeeping and technician toolbox chats are taking place
Maintain a safe working environment (according to safety policy and procedures)
Achieve individual Balanced Scorecard and KPIs
Effective self-management and performance ownership
Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
Grade 12
Technical Diploma
Minimum Experience
5-7 years
Competencies
Good planning skills
Continuous improvement mind-set
Good interpersonal skills
Ability to manage across geographies
Persuasive and negotiating skills
Essential computer knowledge and experience
Must possess a valid driver's licence
Reliable, honest and punctual
Must be willing to work with minimum supervision
Able to work with minimum supervision
Able to work under pressure
* Willing to work overtime when required
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