Store Specialist: Beauty Coty (based In East Rand Mall)

Johannesburg, Gauteng, South Africa

Job Description

Position summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
To deliver exceptional customer service in a specialised beauty environment
Job description

  • Provide exceptional customer service to internal and external customers.
  • Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
  • Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
  • Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
  • Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department
  • Process till transactions efficiently and effectively
  • Execute all shrinkage related tasks to contribute to minimum losses.
  • Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
  • Participate and contribute in all team related tasks and activities
Minimum requirements
  • Preferably Grade 12 or equivalent NQF level
  • Available and flexible to work different shifts
  • Relevant years of experience in the Retail/FMCG industry
  • Versatile communication Skills.
  • Develop plans for work to be done by self and others.
  • Sets goals and objectives to be achieved within a set timeframe.
  • Anticipates and responds to customers' needs fast and effectively.
  • Makes decisions and takes action consistent with the organisation's ethics and values, even in the absence of popular support.
  • Effectively challenges the way things are traditionally done and comes up with new ideas.
  • Proactively engages and attracts the client into buying the product or service.
  • Possesses detailed product knowledge, and proactively advise on benefits and uses of the product.

Skills Required

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Job Detail

  • Job Id
    JD1557649
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned