Job Description

General
Job Title Store Manager
Job Category FMCG, Retail & Wholesale
Location Western Cape
Employment Type Permanent
Area Hermanus
Bee status Include All
Salary Market Related
Min Salary Not Set
Max Salary Not Set
Expiry Date 29th December 2025
Deadline Date 29th December 2025
Experience Experience Required
Introduction
Future Careers is recruiting an experienced Store Manager for a well-established retail brand in Hermanus.
The ideal candidate will have strong leadership capability, proven retail management experience, and the ability to drive customer service, operational excellence, and team performance.
Description
The Store Manager will be responsible for the overall management of the store in Hermanus. This includes driving sales performance, ensuring excellent customer service, leading and developing the team, maintaining operational standards, managing stock, executing visual merchandising, handling administration and reporting, and ensuring compliance with company policies. The role requires adaptability, conflict resolution skills, and fostering a positive and supportive work environment. Candidates must be able to work shifts, weekends, and public holidays.
Key Responsibilities:
Lead, coach, motivate, and develop the store team to maximise performance
Drive sales targets, KPI achievement, and revenue growth
Monitor staff performance and support HR processes
Manage stock levels, inventory control, and loss prevention
Execute and maintain visual merchandising and brand presentation standards
Handle store administration, reporting, cash-ups, and banking procedures
Resolve conflicts professionally and maintain productive relationships
Implement operational improvements and adapt to trading demands
Education Profile
Requirements
Matric
Tertiary qualification in Retail Management or Commerce
3-5 years' experience in a supervisory management role within retail
Previous exposure within a similar retail environment
Must be able to speak and understand Afrikaans
Working knowledge of store management systems
Basic financial literacy
Basic understanding of HR and Industrial Relations practices
Computer literate (Microsoft Office - Outlook & Teams)
Core Skills
Strong communication ability
Exceptional customer service orientation
Coaching, mentoring & team leadership capability
Conflict management & problem-solving ability
Relationship-building and staff motivation
Presentation & communication skills
Planning, forecasting & organisational ability
High attention to detail and quality
Ability to work under pressure and adapt to change
Behavioural Strengths
Empathetic & people-focused
Confident & decisive
Proactive & assertive
Professional, respectful & cordial
Ethical, fair & transparent in conduct
Application Instructions
Please forward your CV to jeri.c@myfuturecareer.co.za.
Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
Contact Details
Contact Name
Contact Phone
Contact Email

Skills Required