Store Manager Steelpoort

Steelpoort, Limpopo, South Africa

Job Description


Job Summary:As a Store Manager in the tyre industry, you will be responsible for overseeing the operations and management of a tyre retail store. This role entails ensuring smooth day-to-day operations, achieving sales targets, managing inventory, providing excellent customer service, and leading a team of store personnel. The Store Manager plays a crucial role in driving business growth, maintaining high standards of service, and fostering a positive work environment.Key Responsibilities:Operational Management:

  • Oversee all aspects of store operations, including opening and closing procedures, scheduling, and daily activities.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Monitor and maintain store cleanliness, organization, and appearance to enhance the customer experience.
Sales and Customer Service:
  • Set and achieve sales targets, revenue goals, and KPIs for the store.
  • Provide exceptional customer service by assisting customers with product inquiries, recommendations, and purchases.
  • Resolve customer complaints or issues promptly and effectively to ensure customer satisfaction and retention.
Inventory Management:
  • Manage inventory levels, stock replenishment, and product ordering to meet customer demand and minimize stockouts.
  • Conduct regular stock checks, audits, and inventory reconciliations to maintain accurate inventory records.
  • Monitor product pricing, promotions, and markdowns to optimize sales and profitability.
Team Leadership and Development:
  • Recruit, train, supervise, and evaluate store staff to ensure high performance and productivity.
  • Delegate tasks, assign responsibilities, and provide guidance and support to team members as needed.
  • Foster a positive work environment by promoting teamwork, communication, and morale among staff.
Financial Management:
  • Monitor and analyze store performance metrics, such as sales revenue, profit margins, and expenses.
  • Develop and implement strategies to drive sales growth, improve profitability, and control costs.
  • Prepare and manage budgets, forecasts, and financial reports for the store.
Marketing and Promotions:
  • Implement marketing initiatives, promotions, and advertising campaigns to attract customers and increase store traffic.
  • Collaborate with marketing teams or agencies to develop local marketing strategies and initiatives.
  • Utilize social media and digital platforms to engage with customers and promote store events or offers.
Qualifications and Requirments:
  • Bachelor's degree in Business Administration, Retail Management, or related field preferred.
  • Proven experience in retail management, preferably in the tyre industry or automotive sector.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Solid understanding of sales techniques, inventory management, and financial analysis.
  • Proficiency in computer applications, including MS Office and retail management software.
  • Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
  • Knowledge of tyre products, brands, and industry trends is advantageous.
  • Store/warehousing experience
  • Dispatch
  • Receiving
  • Stock counting
  • Management of stock

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Job Detail

  • Job Id
    JD1301342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Steelpoort, Limpopo, South Africa
  • Education
    Not mentioned