Store Manager
Job Description
Are you a natural leader with a passion for hospitality? Lucky Bread Company is looking for a Store Manager to join our team!
Minimum Requirements
Minimum 3 years' experience as a Restaurant/Store Manager
Strong interpersonal, communication & problem-solving skills
Own reliable transport
Proven ability to lead a team and deliver excellent customer service
Front- & back-of-house experience essential
Consistent adherence to company processes, policies, and procedures
Clear communicator with active listening skills
High attention to detail and accuracy
Comfortable working in a fast-paced, dynamic environment
Well-organised with strong time management skills
Confident working with numbers and basic reporting (Microsoft Office)
Customer service:
Provide warm, attentive service.
Proactively handle customers with empathy and find quick, lasting solutions that prioritise satisfaction.
Ensure all customer feedback--regardless of where it comes from--is resolved within 24 hours.
Maintain excellent service standards while meeting productivity and operational targets.
Staff management (operations):
Stock takes and Stock monitoring
Food cost targets are being met
Forecast and plan for stock needs, including goods, kitchen tools, and cleaning supplies.
Oversee and coordinate smooth daily operations
Supervise team.
Time Management evaluation
Performance reviews and provide feedback
Budgets:
Monitor budgets and stock control
Stock takes and Stock monitoring
Food cost targets are being met
Additional criteria:
Demonstrated success in managing and developing teams
Flexibility to work across varying shifts, with rosters adjusted based on operational needs
Send CV and contactable references to careers@luckybread.co.za
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Job Detail
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Job IdJD1638385
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, GP, ZA, South Africa
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EducationNot mentioned