Purpose of the job: To provide superior customer services by achieving optimum turnover results and customer services through merchandise presentation, staff motivation and development that is customer focused.###
Key Responsibilities
Responsibilities: Achievement of sales and profit budgets by the effective ongoing management of store resources. Protection of all assets (stock, cash, physical assets, staff and customers) Set daily, weekly, monthly sales and lay-bye targets for all staff and evaluate performance in the achievement of budgets and take action where is necessary Ensure store layouts are in line with company standards Customer service Ensure correct administration procedures in respect of stock room, markdowns and lay-byes Ensure effective merchandise replenishment and housekeeping People management Recruit, develop, guide staff to ensure customer friendly and efficient environment###
Qualifications
GR 12 (Matric) with Mathematics
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Knowledge, Skills and Experience
Experience: Previous store management is important Competencies / skills: Customer service orientation Strong management skills / Ability to develop subordinates Ability to plan, organize and control effectively Computer literacy Working knowledge of budget Analytical ability Attention to detail Ability to communicate with people Tolerance for stress High level of integrity / Initiative
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