Job Description

Company Description
iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesnxe2x80x99t appeal to you, you probably shouldnxe2x80x99t work here.


A local in the retail sector of Buffalo City? We could be looking for you! iKhokha has an opening for a Store Manager based in East London. Our brand new store will be opening in Paphos Park and we're looking for a passionate retail leader to manage it. So, what will you do? You will manage in-branch marketing activities, assisting in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals. You will take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe brand and culture within the branch. You will contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence. In addition to the above, your key responsibilities will be: People Management

• Interview, recruit, and train new staff
• Implement performance management processes to ensure that new staff thrive and targets are met
• First level HR and IR skills

Asset Management

• Responsible for in-store stock management, monthly stock takes and cycle counting
• Maintain asset register of instore equipment and of all branding materials
• Basic understanding of POS systems for stock management

Reporting and Insights

• Report back to internal stakeholders weekly/monthly on store performance
• Share ad hoc survey results with necessary internal stakeholders
• Feedback on general in-store activity

Qualifications

• Completed Matric / Grade 12
• Undergraduate Degree (Advantageous)

Deal Breakers:

• 3+ years of experience in a similar role
• Proven track record of achieving and surpassing targets
• Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
• Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
• Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
• Strong communication skills with the ability to speak English, isiXhosa and isiZulu.
• Requirements include a valid driverxe2x80x99s license with own reliable transportation and a clear criminal and credit record

Additional Information
Perks of joining the Tribe?

• Work in a high-growth company with tangible results you're accountable for
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
• Be guided by visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning and development
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (itxe2x80x99s true, we surveyed our employees and they told us so)
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista