Take direct responsibility for the profitability of the store by ensuring the set targets are met
Ensure staff are taught correct sales procedure and have a good knowledge of the product
Maintain a high level of customer service
Assist customers and provide information
Ensure complaints from customers are resolved quickly
Inform staff of new lines and any changes to the prices
Manage staff rosters
Coordinate and conduct stock take
Keep and analyse records of sales figures and financial transactions, inclusive of filing.
Implement and oversee security procedures
Manage staff when necessary
Experience and Qualifications:
Matric
4 - 5 years' experience in Furniture Retail environment, 3 of which in a must be in a Managerial/Supervisory role
Industrial Relations experience
Skills:
Planning, organisational and time management ability
Good Leadership skills
Good communication skills
Good knowledge of Sales Techniques
Computer literate
Accuracy and attention to detail
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
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