Job Description

Review all purchases for stock items and liaise with Head Office, Merchandise Department or directly with suppliers, in connection with all matters concerning the ordering of stock.

Review for late deliveries and control "overdue" orders on the "Detail Goods in Report from Suppliers" in liaison with the Branch Manager.

Raise orders for specific customers (Branch Orders) at the branch and after confirmation by the Branch Manager, submit these to Head Office.Maintain the "Goods outstanding from Suppliers" file and ensure that this record is kept accurately and updated regularly.

Manage the ordering process of stock without any problems and ensure a smooth flow of promotional and urgent customer orders.

Carry out sectional stock checks as per the company's instructional letters on a weekly basis on the sections indicated in the letter.

Alert the Branch Manager of any shortages or overages and ensure that any variances be affected immediately.

Report any shortages to the Regional Controller and sign the relevant documents and send these to the Regional office.

Ensure that the stock room is reconciled in terms of stock holding, support in adherence to company stock norms, keep abreast of stock forecasting requirements and stock turn numbers.

Ensure all stock records are updated to support the efficient management of shrinkage, and stock movement.Conduct sectional stock checks and reports variances to the regional controller and support and conduct mid and year end stocktake according to company standards.

Liaise with other branches regarding stock availability for ensuring customer satisfaction.Ensure that the documentation and the process is carried out timeously and according to company policy and procedures.Understand and implement all the procedures pertaining to the receiving of stock and ensure that any changes to the system are immediately understood and implemented.Ensure that the order numbers, quantities, and prices of the receiving goods correspond with that on the computer.

Review the quality of all stock items by unwrapping boxes or crates to be able to check the contents for any damaged goods.Ensure that all documents related to the receiving procedure to be signed or branch stamped as well as filed or handed to the delivery crew as per the standing instructions of the company.

Review the receiving and dispatching of stock, as well as packing and stacking of stock in storerooms and correct loading onto delivery vehicles.

Identify the stock items immediately by printing stock tickets and attach these to the merchandise. (Normal Guarantee tickets as well as Blue label identification).

Manage the repossessions with Regional Controllers authority by preparing the relative documents and carry out the procedure as per laid down instructions.

Ensure that all damaged stock is being returned to the suppliers.

Contact the supplier to rectify and obtain an authority to return goods.

Manage correct returns procedure through authority numbers and note all interaction on the invoice to ensure that the process is carried out in terms of the company policy and procedure.

Record returns flow in detail i.e., driver's name, contact persons, vehicle's registration number on the documents for future record purposes.

Ensure that no stock items leave the shop without proper company documentation and in terms of the company's laid down procedures.

Ensure that the driver has the correct delivery documents and that he signs for receiving of the goods, that the route planning has been approved by the Manager and that the relevant register has been filled in and signed off by the Manager.

Review delivery notes to ensure that it is signed by the customer, as proof of delivery, and attached to the customer's profile and filed immediately for records purposes.

Manage the delivery schedule ensuring that the invoiced goods match the goods being checked out on the delivery vehicle.

Ensure stocks to be delivered are not damaged with no stock hidden in drawers or cupboards etc.

Support sales & customer growth through ensuring optimal support and service from your department.

Escalate long outstanding issues to the BM and Regional Controller to support management of issues

Ensure customer complaints and feedback is managed within the required period.

Ensure safe working environment, through maintaining housekeeping standards, management and adherence to risk assessments, and taking responsibility for health and safety concerns within section/department.

Job Type: Full-time

Work Location: In person