Job Description

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

The Specialist Solution Analyst (GPA) will be responsible for translating and documenting business requirements into user stories and specifications (Ful stack, cross system) detailing integration points, business and associated risk opportunities. This individual will work in high complex environments, be fully embedded in a DevOps team, leveraging on specialist analysis tools, frameworks, techniques and practises to elicit, define and organize business requirements across multiple stakeholder groups. This role will be residing at the Glacier Office in Rosebank, Johannesburg, reporting directly to the Lead Product Engineer in GPA.

Key outcomes

The following outcomes will be expected to be achieved by Specialist Solution Analyst
Analysis (including business case):

• Perform analysis and documentation of the existing systems as input to future architecture designs. The current systems are written in C#, Microsoft Sql/Sybase, Javascript and VB6
• Lead the analysis process for complex business areas
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate the elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
• Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions
• Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

What will you do - continued

Solution Design (within DevOps context)

• Translate business requirements into an integrated system vision & detailed systems requirement. The detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution & decision making during development & testing phases for any change requirements

Process Design & Modelling

• Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Build strong analysis capability across the analysis team
• Conduct peer reviews & problem solving within and across the broader team
• Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
• Participate as a subject matter expert in the development & development planning of the broader analyst team
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
• Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader

What will make you successful in this role?

Qualifications and experience

• Degree in IT or other relevant qualification
• At least 5 years' experience in IT
• Analysis, writing and troubleshooting skills
• Ability to work in an agile environment including reading, writing and reviewing stories/epics
• Experience in reading code written in C#, JavaScript and VB
• Understanding of relational databases including stored procedures and ETL
• Understanding of the Windows server environment including an understanding of IIS and Windows services
• Experience in investments/LISP would be advantageous

Competencies

• Client Focus
• Cultivates Innovation
• Collaborates
• Drives Results
• Being Resilient
• Ability to translate technology into understandable concepts
• Business and Commercial Acumen

Attributes

• Positive, enthusiastic attitude
• Teamwork
• Ability to work under pressure
• Honesty, integrity and respect
• Self-starter and self confidence

Qualification and Experience

Degree or Diploma with 6 to 8 years related experience.

Knowledge and Skills

Systems architecture development

Data Security

Reporting and Administration

Technologies

Business Requirements definition

Personal Attributes

Interpersonal savvy - Contributing through others

Manages complexity - Contributing through others

Plans and aligns - Contributing through others

Optimises work processes - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam