Job Description

Position Reports to: Specialist: Finance & Tax Modernisation
Division: Enterprise Service & Support
Location: Head Office, Le Hae La SARS, Pretoria
Advert Closing Date: 30 January 2026
About the Position
We are seeking a skilled SAP FICA Specialist with consulting skills, business knowledge, and SAP solution experience to join a dynamic, results-driven environment. The ideal candidate will have experience in configuring and deploying SAP FICA solutions within Finance (General Ledger and Sub-Ledger modules), enable effective data analysis, trend reporting, and decision making.
This role serves as the primary liaison between business operations and SAP technical teams, providing first-line support, troubleshooting, and incident management to ensure seamless integration and optimal performance of SAP solutions. As a SAP Super User, you will be responsible to support SAP projects and enhancements, act as a business integrator and manage change initiatives, as well as to provide operational support and ensure governance and compliance.
The position is critical to driving modernisation, ensuring compliance, and supporting business continuity through robust SAP integration.
Job Purpose
To provide expertise, advice and support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules, in order to enhance service delivery.
This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client's business environment in order to achieve client expected business results.
Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Information Tech, Computer Science, B-Com, Finance, Management, Software Engineering or other similar qualification AND 5-7 years' experience in a finance, accounting or similar financial environment, of which 2-3 years at a technically skilled level
#ALTERNATIVE
Senior Certificate (NQF 4) with 10 years related experience, of which 2-3 years at a technically skilled level
Minimum Functions Required

• Require a technically skilled level of working at maintaining IT and SAP FICA related solutions and configurations.
• Monitor the system solutions, general ledger and taxpayer accounts to identify defects, and ensuring the fixes are properly tested and implemented
• Ability to analyse sub-ledger accounts/ transactional listings/ Statement of Account and identify discrepancies and misalignment with other systems, tax legislative and business requirements
• Relevant SAP module analysis, design and configuration experience
• Experience and knowledge of key integration points between SAP modules
• Relevant SAP module functional training or certification (at least SAP FICA experience/certification)
• Familiar with SAP Governance, Risk, and Compliance (SAP GRC) authorisation concepts and able to troubleshoot Authorisation issues.

Job Outputs:
Process

• Work with user management to establish the contribution that can be made to business, drawing up requirement specifications, conducting feasibility studies, producing high level and detailed models, oversee development and implementing solutions.
• Engage in hands-on, in-depth analysis, troubleshooting, reviews and designs of the software, including technical reviews and analysis of source code.
• Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.
• Ensure that applications are developed that have an orderly transition between applications, minimise risk, optimise performance, enhance client interface, and ensure delivery of reliable business processes and management of information.
• Ensure that designs take full account of specified requirements and constraints, including any potential safety-related aspects, and are appropriate to the target implementation and support environments.
• Oversee quality initiatives including code reviews, error log reviews, error coding standards, performance of database access and usage, bottleneck analysis, root cause identification and problem closure.
• Planning and select programme of projects and related activities to achieve a set of business objectives, manage the programme within a controlled environment such that it maximises the associated business benefits.
• Provide advice to business on the selection and use of appropriate design standards, methods and tools and their effective application.
• Provide sound decision-making for software engineering and application development that would be sensitive to the constraints and needs of the business.
• Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Maintain and implement the organisation's systems development standards, methods and procedures.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• Accountability (V)
• Adaptability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• IT Knowledge
• Problem Analysis and Judgement
• Reporting
• System Thinking
• Technical Analysis
• Verbal Communication
• Written Communication

Additional Technical Competencies:

• Customer Service Technology (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
• Enterprise Architecture (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
• Application, Configuration and Optimisation (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
• SAP Development and Integration Skills (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.

Compliance Competency

• GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Skills Required