Job Description

Imagine using your research expertise to shape AI-powered products that influence how millions of people work, connect, and thrive. At Thomas, that's the opportunity on offer. Are you ready to shape the future of an AI-led product business? Are you driven by customer obsession and a passion for innovation? Join us as a Specialist Research Psychologist and lead the way in transforming how we deliver value to our customers.


The Psychology team is multidisciplinary, and we have research psychologists, organisational psychologists and psychometrists. We are open to adapting the job title to be the most appropriate for the successful applicant (e.g., specialist organisational psychologist, specialist psychometrist).

About Us:

Thomas is a global leader in the world of People Science, and we are embarking on an exciting journey to become a cutting-edge, AI-powered product organisation. As part of our transformation, we are re-imagining our products and product experience to stay ahead in a dynamic and fast-evolving market. Our environment is challenging, fast-paced, and full of opportunities to make a real impact.

The Role:

As a Specialist Research Psychologist, you'll sit at the heart of our innovation. You'll design and deliver high-impact research, validate and enhance our psychometric assessments and author impactful academic publications. Working cross-functionally with Product, Data Science, and Customer Experience teams, you'll help shape solutions that are academically robust, commercially relevant, and transformative for our customers.

What You'll Do

Redefine what's possible

- lead research that pushes the boundaries of occupational psychology and psychometry.

Shape global standards

- ensure our assessments remain gold-standard, valid, and trusted worldwide.

Be a leading industry voice

- you will lead on the authoring of academic publications as well as partner with academic collaborators worldwide

Turn insight into impact

- design and test product features that change how organisations unlock human potential.

Bridge science and innovation

- apply behavioural science to make our AI-led products intuitive and adoption-ready.

Lead and inspire

- manage projects, mentor colleagues, and collaborate across functions to deliver outcomes that matter.

Requirements

About You

Strong academic writing and research skills. Proficient in SPSS, R, and survey platforms (e.g., Qualtrics). Advanced Excel and data analysis capabilities. Collaborative, innovative, and resilient in a fast-paced environment. Educated to PhD or MSc + experience or BSc + extensive experience in psychology or psychometrics.

What You'll Gain

The chance to do meaningful work at the intersection of psychology, AI, and product innovation. Flexibility to work where you perform best, with alignment to South African / UK business hours. A culture that prizes curiosity, collaboration, and creativity -- not hierarchy. Access to our own assessments, empowering you to unlock your strengths and development journey.
The opportunity to contribute research that's both academically recognised and commercially applied.

If you're passionate about using psychology to drive meaningful change in organisations, we'd love to hear from you.

Thomas Assess - Our Talent Assessment Tool

At Thomas, we believe job success goes far beyond what's written on a CV. Traditional hiring methods -- applications, interviews, even experience -- can be clouded by bias and don't always reveal true potential. That's why we built Thomas Assess, our science-backed Talent Assessment Tool.


With Thomas Assess, we look beneath the surface to understand how candidates really think, work, and thrive. For every role, we create a Job Profile that pinpoints the learning environment, behaviours, and personality traits needed to succeed. Candidates are then assessed against this profile, giving us a clear, data-driven star rating and tailored interview guide.


The result? Smarter decisions, fairer hiring, and a crystal-clear picture of who will excel. Tested rigorously and endorsed by the British Psychological Society, Thomas Assess gives us confidence that we're hiring not just for today, but for long-term success.


You'll learn more about Thomas Assess -- and experience it for yourself -- as you move through our recruitment process.

Benefits

Holiday

- 20 days per annum

Early Finish Friday

- Finish at 15:00 all year round.

Hybrid Working

- primarily working from home with some days as agreed with the People Manager from the office. An extra day off for your birthday and for moving house!

Employment Assistance Programme

- which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year.

Perkbox

- a communication, health & wellbeing, and discount portal, allowing members of Team Thomas to keep up to date with business news, access information on health & wellbeing offerings and access discounts on a wide range of retail products and leisure activities.

Personalised Feedback Session

- with an enablement specialist to gain insight into own Thomas insights.

Dress down policy

- other than for client facing meetings where appropriate. Enhanced Maternity and Paternity Scheme.

Location: This role is based in the South Africa and aligned with our Pretoria office