Job Description

Company Description

-We have an exciting opportunity for Operations Specialist Community Liaison . The purpose of this role is to Coordinate, develop, and oversee the implementation of the community engagement plans and mobilisation of social performance processes to build and maintain reputation.

We're the best in the industry.

You'll make us better.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to "re-imagine mining to improve people's lives", delivering the metals and minerals that make modern life possible - from mobile phones to medicines.

Kumba Iron Ore

We produce high-grade iron ore, the key component in steel, widely used in construction and manufacturing across the world. Our activities include all aspects - exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Centurion, Gauteng, and a port operation in Saldanha Bay, Western Cape.





-As our Specialist Community Liaison your responsibilities will include but are not limited to:


Safety, Health, and Environment


Consistently apply Safety & Health principles in all team interactions and take personal responsibility for the safety of self and others to ensure zero harm and elimination of fatalities. Act as a role model and reinforce a workplace culture where safety and health for the site is paramount. Provide an environment for on-site teams to challenge and act on unsafe behaviours without repercussions. Identify PUEs and monitor critical control performance within teams. Embed critical controls into the daily work practices of teams. Engage in physical safety checks, interventions and coaching. Create safety reports and manage analysis of KPIs based on available data. Report deficiencies and implement plans to address shortcomings. Facilitate continual safety audits to check that all safety requirements are being met. Support site visits by internal and external visitors to ensure adherence to site safety systems (including induction).
Performance and Delivery


Community Engagement & Planning:


Implement integrated community engagement strategies aligned with the mine's Social and Labour Plan (SLP), Mining Charter, and ESG commitments. Conduct community needs assessments and socio-economic baselines to inform project planning and stakeholder engagement. Design and manage stakeholder engagement frameworks that ensure inclusive participation and long-term relationship building. Align community engagement initiatives with the mine's sustainability and transformation objectives.
Stakeholder Relationship Management:


Build and maintain trust-based relationships with traditional leaders, community forums, NGOs, local government, and other key stakeholders. Serve as the primary liaison between the mine and host communities, ensuring two-way communication and transparency. Facilitate regular community meetings, feedback sessions, and grievance resolution forums. Represent the company in multi-stakeholder platforms and public forums.
Social Performance & Compliance


Monitor and report on the implementation of SLP, LED, and CSI projects in line with DMRE and company requirements. Ensure compliance with the MPRDA, BBBEE Act, and other relevant legislation. Coordinate Social Impact Assessments (SIAs) and contribute to Environmental Impact Assessments (EIAs) from a community perspective. Track and report on social risks, community grievances, and mitigation measures.
Project Management & Delivery:


Lead the planning, execution, and monitoring of community development and infrastructure projects. Manage budgets, timelines, and stakeholder expectations for community-related initiatives. Collaborate with procurement to ensure local supplier development and community participation in economic opportunities. Support enterprise and skills development initiatives that promote local employment and entrepreneurship.
Conflict Resolution & Risk Mitigation:


Identify and address potential sources of conflict between the mine and communities. Mediate disputes and facilitate dialogue to maintain social cohesion and operational continuity. Develop early warning systems and community risk registers to manage tensions proactively.
Capacity Building & Empowerment:


Facilitate training and awareness programmes for both internal teams and community stakeholders on engagement protocols, rights, and responsibilities. Support the formation and strengthening of community structures (e.g., project steering committees, youth forums). Promote participatory development approaches that empower communities to co-design and coimplement projects.
Monitoring, Evaluation & Reporting:


Develop KPIs and impact indicators for community engagement and development programmes. Prepare detailed reports for internal and external stakeholders, including DMRE, local municipalities, and community forums. Use data and feedback to improve engagement strategies and project outcomes continuously.
Internal Collaboration & Advisory:


Advise senior leadership on community dynamics, risks, and opportunities. Collaborate with departments such as Corporate Affairs, Sustainability, HR, and Legal to ensure integrated community strategies. Contribute to internal policy development and strategic planning processes.
People & Teams:


Foster an inclusive, high-performance culture. Set clear expectations and encourage continuous improvement. Align team behaviours with Anglo American values. Support team development through coaching and recognition.
Compliance:


Investigate non-compliance issues and resolve incidents. Share insights to prevent recurrence and improve systems.

This role is in the Corporate Affairs (CA) department on a band 6.12 level reporting to the Manager Corporate Affairs.

Qualifications

-Relevant Bachelor's Degree in Social Science, or Development Studies, Public Administration or Social Impact Management on NQF7 SA Drivers Licence

Technical Knowledge

6-8 years of community engagement experience in a corporate setting, with a solid understanding of participatory development, social mobilisation, stakeholder mapping, and engagement frameworks. Skilled in applying Social and Environmental Impact Assessments (SIA and EIA) within community contexts. Familiar with relevant legislative frameworks, including the Mining Charter, MPRDA, BBBEE Act, and SLP requirements. Knowledgeable about local government structures, IDPs, CSR strategies, ESG standards, and measuring social impact and ROI. Understand socio-economic dynamics, cultural norms, traditional leadership, conflict drivers, and community risks. Knowledge of integrating community engagement with business strategy, change management, organisational behaviour, and cross-functional collaboration.

Additional Information

-Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.


We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people's lives.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day's work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we're also continually investing in new technologies - from drones to data analytics - that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.