Job Description

Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary To provide specialist forensic investigation, fraud risk advisory, and operational support within the Forensic Services environment, enabling the effective detection, investigation, and management of fraud, corruption, and emerging financial crime risks across the business.

Forensic Investigations

• Investigate all allocated fraud, theft, corruption, and misconduct cases from initiation to conclusion, using approved investigative and operational methodologies (including planning, execution, reporting, and quality assurance).
• Ensure investigations are completed within prescribed timelines and in accordance with applicable policies, procedures, and standards.
• Compile comprehensive case reports detailing findings, recommendations, financial impact, process and system failures, and accountability.
• Forward final investigation outcomes to relevant stakeholders for decision?making and action.

Evidence Management & Disciplinary Support

• Collect, analyze, and preserve evidence in accordance with legal and regulatory requirements.
• Provide expert testimony and evidentiary support at internal disciplinary hearings, CCMA hearings, and when required, at CCMA or court proceedings.
• Prepare investigation dockets, processes, and transaction flow analyses to support successful prosecutions and legal actions.

Fraud Risk Identification & Prevention

• Identify fraud risks, emerging trends, and systemic vulnerabilities during investigations and stakeholder engagements.
• Escalate risk issues to relevant business units and Fraud Defense Strategy, Risk, and compliance stakeholders for assessment, treatment, and closure.
• Contribute to fraud prevention initiatives, including recommendations for control improvements, system enhancements, and policy changes.

Stakeholder Engagement & Advisory

• Engage with internal and external stakeholders including business units, Ombudsman queries, compliance, legal services, and Group Legal.
• Provide specialist forensic input into insurance claims, media impact evaluations, account blocking decisions, recoveries, provisioning, and litigation risks.
• Participate in risk forums and provide expert guidance on fraud risk trends and mitigation strategies.

Operational Risk & Reporting

• Monitor and analyze fraud trends, patterns, and emerging modus operandi.
• Identify opportunities for process improvements and efficiencies within investigative and operational workflows.
• Escalate complex or high?risk matters to senior management with actionable recommendations.

Governance, Compliance & Standards

• Adhere to all Group policies, procedures, investigative standards, and regulatory requirements.
• Complete compulsory compliance training and attestations via the Absa Learning Management System.
• Maintain a high standard of ethical conduct, confidentiality, and professional judgement.

Collaboration, Knowledge Sharing & Continuous Improvement

• Work collaboratively with colleagues across Absa's Objective Investigation, Stakeholder Management, and broader Risk ecosystem.
• Share best practices, investigation findings, and fraud risk insights to enhance organisational capability.
• Stay abreast of industry developments, fraud typologies, and forensic investigation methodologies.
• Participate in business unit engagements, training initiatives, and awareness sessions where required.

Key Competencies & Skills

• Advanced forensic investigation skills
• Fraud and financial crime risk assessment
• Evidence analysis and case management
• Legal and regulatory knowledge
• Stakeholder management and communication
• Report writing and presentation
• Analytical thinking and attention to detail
• Ethical judgement and professionalism

Experience & Qualifications (Typical Requirements)

• Relevant forensic, law enforcement, auditing, risk, or investigative qualification
• Proven experience in fraud investigations within banking or financial services
• Experience in disciplinary, CCMA, Ombudsman, or court proceedings
• Sound understanding of operational risk, controls, and compliance frameworks

Education
Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Skills Required