Job Description

To manage the Traditional and cloud hosting environments in terms of systems software, hardware and technical
support teams to ensure services are delivered to clients as per the SLA.
Key Responsibility Areas

• Provide an integrated and specialised hosting operational service.
• Provide efficient, and effective specialised operational service in a secure hosting environment
• Monitor and ensure the availability, reliability and performance of the Hosting Infrastructure through contracted

service element groups as per the SLAs

• Manage the contracts with required service providers and other resources required for specialised hosting

operational service

• Manage resources (i.e. budget/finances, asset/equipment and staff) within the Unit in order to ensure the efficient

operation and that all the resources are utilised optimally.
Qualifications and Experience
Minimum: 3-year National Higher Diploma in IT /Bachelor's Degree in Computer Science, Information Systems/
Engineering or relevant equivalent to NQF Level 6. Relevant professional certification such as IT/IP/System/Cloud
certification/Project management, etc. will be an Advantage.
Professional certification such as IT/IP/System/Cloud certification/Mainframe specific certification/Project
management, etc. is strongly preferred.
Experience: 7- 8 years of experience in Information Technology which should include: Technical experience in a
Traditional Hosting and/or Cloud computing environment; 1 -2 years in a Managerial or technical lead role within a
Traditional Hosting and/or Cloud computing environment Experience in leading and managing large scale Traditional
and Cloud Infrastructure programs. Experience in client take-on planning, administrative or managerial capacity.
Experience in a diverse technology background and experience with tools to orchestrate Traditional (Mainframe or
Open Systems/Midrange) and/or Cloud Infrastructure and managed service providers or cloud services. Experience
in balancing the needs of multiple stakeholders, and manoeuvring through complex policy, process and people-
related organizational dynamics. Experience in successfully leading initiatives and guiding teams through periods of
change and modernisation.
Technical Competencies Description
Knowledge of: Background in performance management, systems administration and capacity planning Strong
understanding of enterprise infrastructure and application components. Well versed with data structures, using Excel
and/or SQL, to build reports and make recommendations. Strong business and technical acumen. Strong business
and technical reporting acumen Strong understanding of traditional and cloud hosting technologies and its
implementation across major service providers. A broad view of advancements in technology and an in-depth
proficiency with new technologies. Knowledge of traditional and cloud hosting architecture and implementation
techniques. Capable of internalizing the organization's technical standards. Knowledge of corporate financial
planning cycles, terminologies and interdependencies between supply chain and accounting Strong in Solution
Integration and Automation. Expertise in general IT infrastructure- Windows Server, Linux Server, SAP, Oracle,
Databases, etc. OR mainframe - z/OS, CICS, RACF, Natural Adabas, DB2, etc. Deep understanding of hosting
infrastructure and cloud delivery models. Knowledge of best practices for IT operations. Knowledge of Traditional
Hosting configurations, configurations, procedures, standards, patterns and practices. Knowledge of the Private
Cloud and Hybrid cloud configurations, procedures, standards, patterns and practices. Excellent communication
and presentation skills (written and verbal). Strong project management skills, with a high aptitude in managing
multiple projects. Ability to negotiate with multiple stakeholders. Good Knowledge of infrastructure, key processes,
and technology-oriented risk issues. Excellent analytical, decision-making, and problem-solving skills as well as
project management. Outstanding presentation and persuasion capabilities that elicit confidence and credibility.
Technical competencies: Architecture, and Hosting Management.
Leadership competencies: Customer Experience, Collaboration, Communicating and Influencing, Honesty,
Integrity and Fairness, Outcomes driven, Innovation, Planning and Organising, Creative Problem Solving, Bimodal
IT Practice
Managing People and Driving Performa, Decision-making, Responding to Change and Pressure, and Strategic
Thinking.
Interpersonal/behavioural competencies: Attention to Detail, Analytical thinking, Continuous Learning,
Disciplined, Resilience, and Stress Management.
Other Special Requirements
N/A.
How to apply
To apply please log onto the e-Government Portal and follow the following process
1.
Register using your ID and personal information
2.
Use received one-time pin to complete the registration
3.
Log in using your username and password
4.
Click on "Employment & Labour
5.
Click on "Recruitment Citizen" to create profile, update profile, browse and apply for jobs
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1.
Click on "Employment & Labour
2.
Click on "Recruitment Citizen"
3.
Login using your username and password
4.
Click on "Recruitment Citizen" to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 18 November 2025
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan.
Correspondence will be limited to short listed candidates only. Preference will be given to members of designated
groups.

If you do not hear from us within two months of the closing date, please regard your application as
unsuccessful.

Applications received after the closing date will not be considered.

It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications
Authority (SAQA).

Only candidates who meet the requirements should apply.

SITA reserves a right not to make an appointment.

Appointment is subject to getting a positive security clearance, the signing of a performance contract,
assessment recommendation, verification of the applicants' documents (Qualifications), and reference

Skills Required