Job Description

Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Summary

To provide Insights and Reporting, specialist advice and support to resolve fraud queries at first point of contact, ensuring that stakeholders receive prompt and courteous service in an effort to minimise fraud losses. Ensure the efficient and effective control over financial activities, Regulatory Reporting and Associations Compliancy. Investigate fraudulent activity, perform analyses and identify root causes on fraud losses. Provide core support to the business through the capturing, verifying and maintenance of management information.


Accountability: Reporting and IntelligenceSource information from different data warehouses, data marts, manual and on-line systems. Convert data from various sources into business intelligence using reporting tools and applications for the relevant stakeholders in the business. Develop new reports, report formats and standards based on identified user requirements for the business Analyse derived information to create value add, understanding of insights and opportunities presented by the data set Prepare customised reports based on identified requirements from the business at large Develop regular performance reports particularly related to needs of the Fraud operations to aid performance measurement and management. Continuously identify opportunities to automate reports and to eliminate duplicate and manual reporting.

Accountability: Management ReportingDeliver relevant Management Information (MI) reports and Business Dashboards across Fraud Solutions to enable decision making. These include requests for structured or unstructured reports Maintain all existing reports with standard reporting tools to ensure relevance for decision making and sound data governance practice. Engage with relevant stakeholders to ensure that objectives and priorities are reflected in the agreed solutions and in accordance with business needs
Propose approaches to the business on monitoring measures or key performance indicators (KPIs) associated with the business case and business model and ensure creditability of data received to support the measures or KPIs


Accountability: Governance and controlConduct integrity checks on all extracted data to ensure correct data is incorporated into reports Ensure the accuracy of data within the business and ensure consistent use of data Escalate data integrity issues to relevant Manager and ensure that these receive priority to maintain a high-level of data integrity. Ensure compliance with standard reporting framework to fulfil requests and ensure proper change control are applied for auditability Check all existing and new reports for accuracy and data integrity

Education and experience requiredDegree: Informatics or Information Technology, Finance, Banking, Business or related Advanced Excel Bank related - 2 to 3 years Business Insights - 2 to 3 years

Knowledge and skillsAdvanced Excel MS Office MS Power BI advantageous SQL Advantageous Competencies Working with people Coping with pressure and setbacks Delivering results and meeting customer expectations Planning and organizing Report writing.
Education
National Diplomas and Advanced Certificates: Risk Management (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised