Job Description

Business unit, Department, Reporting
Business Unit Converged Communications
Department Network Solutions
Position reports to Manager Network Service Operations
Job grade/level S5
Core Description
Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives.
Key Deliverables / Primary Functions

• Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports

• Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services

• Conduct business analysis and business continuity planning

• Engage in consultation with team members

• Manage technical product development in terms of project definition, compilation of project plans and statements of work

• Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion

• Monitor emerging technologies and provide insights and advice in this regard

• Design systems within areas of expertise

• Conduct service delivery planning and control

Core Functional Skills & Capabilities
Infrastructure Development& Support
Process Orientation
Continuous Delivery (CD)
Customer Orientation
Problem management
Service and System Integration
Core Behavioural Competencies
Job Match
Adapting & Responding to change
Delivering Results & Meeting customer expectations
Deciding & Initiating Action
Working with people
Persuading and Influencing
Creating & Innovating
Culture Match
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
NQF 7: 3 year Bachelors Degree
Experience
5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience
Certifications
CISCO
ITIL
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
0-1
Level of Engagement
Interacting with clients as well as relevant stakeholders within BCX.
Special Requirements / Employment Condition
Ability to work extended /long hours as and when required
Valid Drivers license
Workplace / Physical Requirements
Hybrid Remote Worker
Billable
Revenue Generating