Job Description

A luxury wine estate is looking for an experienced Spa Therapist who will be responsible for delivering a variety of spa services in a safe and comfortable manner and responding to relevant guests' queries, needs and expectations.

Main Responsibilities:

Professional and efficient delivery of variety of spa services in a safe and comfortable manner including: body treatments, facials, massages, waxing, manicures, pedicures, gel application, micro-needling; Maintain equipment; Keep documentation and maintain client's files on Shedul; Keep a clean and stocked room; Acknowledge and respond to relevant customer queries, needs and expectations; Suggest and promote retail products or additional services; Uphold hygiene standards and follow health and safety regulations; Cooperate with and report on administration on any arising issues; Apply best practices and be up to date with market trends; Anticipating the guests needs and preferences; Understands social etiquette and formal service; Being knowledgeable about all spa therapies and retail; Problem solving and "get it done" attitude; Make sure that the guest has the best possible experience and stay; To provide company standard treatments to guests; Make sure that all displays are presented fresh, clean and eye catching; Be very knowledgeable about the company product /experience;

Main Requirements:

Grade 12 and relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP; Minimum 2 - 3 years spa therapist experience; Practical experience in massage techniques, manicures, pedicures, waxing and face/body therapies, advanced facials, holistic body treatment, etc.; Passionate about healing and wellness; Trustworthy; Impeccably groomed; User level computer skills; Fluent in English; Ability to work independently and under pressure; * Excellent interpersonal- & communication skills;