Job Description

Eastern Cape, Addo

Monthly Cost To Company (Market related)

A stunning rural 4* hotel, overlooking the Addo Elephant National Park, seeks a single, customer service-orientated and experienced Spa Therapist for their busy on-site spa. Ideally suited to an individual who loves the country life, where daily interactions with guests and the tranquil setting will become food for your soul!

Urgent appointment.

A wonderful career opportunity awaits you.

Requirements:

• Proven experience as a qualified Beauty Therapist and Massage Therapist, with a minimum 3 years in a reputable spa or wellness centre.
• Recognized certification or diploma in Beauty Therapy and Massage Therapy from an accredited institution.
• Proficient knowledge of various massage techniques (Swedish, deep tissue, aromatherapy, etc.) and beauty treatments (facials, waxing, manicures, pedicures, etc.).
• Strong understanding of skin types, conditions, and appropriate skincare product recommendations.
• Exceptional customer service skills, ensuring a positive and memorable experience for every client.
• Excellent communication and interpersonal skills, with the ability to explain treatments and provide advice clearly and professionally.
• Strong sales and upselling abilities to promote additional services and products effectively.
• Professional appearance and demeanour, maintaining a high level of personal grooming and hygiene.
• Ability to work flexible hours, including evenings and weekends, to accommodate client schedules.
• Knowledge of health and safety standards and the ability to maintain a clean and hygienic work environment.

Responsibilities and expectations but not limited to:

• Provide excellent beauty therapy and massage treatments to clients, including but not limited to facials, body treatments, waxing, manicures, pedicures, Swedish massage, deep tissue massage, and aromatherapy massage.
• Conduct thorough consultations with clients to understand their specific needs, concerns, and medical history, ensuring treatments are safe and suitable.
• Customizing and tailoring treatments based on individual client preferences and requirements.
• Maintain a clean and organized treatment room, ensuring all equipment and products are well-stocked and hygienic.
• Promote and upsell additional services, packages, or retail products to enhance the client's experience and drive business growth.
• Keep up to date with the latest industry trends, products, and techniques to continuously improve service offerings.
• Educate clients about skincare and massage techniques and recommend home care routines for long-lasting benefits.
• Adhere to all health and safety regulations, maintaining a safe and comfortable environment for both clients and staff.
• Collaborate with the front desk and management team to ensure smooth scheduling and seamless customer service.
• Uphold the highest level of professionalism, courtesy, and confidentiality when dealing with clients and their information.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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