Key Performance Areas:
Ensuring that spa guests receive the best possible reception and assistance upon arrival, during their treatment experience, and at departure. Responsible for managing spa bookings, scheduling therapists efficiently, and ensuring accurate recording of treatment sales and payments.
Maintaining stock levels of spa products and consumables, conducting regular stock counts, and ensuring adherence to stock control procedures. Facilitating seamless communication between spa therapists, the resort reception, and management to deliver an exceptional guest experience.
Key Competencies & Personal Attributes:
Matric
Minimum 2 years' experience in a spa or similar guest-facing role
Computer literacy, including Excel and Word
Experience with booking systems or property management systems (preferred)
Strong organizational skills and attention to detail
Excellent guest relations and communication skills
Ability to work under pressure and handle multiple bookings simultaneously
Own transport
Prepared to work weekends, public holidays, and late shifts
No accommodation provided
Only short-listed candidates will be contacted.
South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Dikhololo Resort, Brits, Northwest. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Ref # 47/10
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.