We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.
Organisational Positioning:
Department:
Spa
Reporting to:
Spa Manager
Liaising with:
Front Office; Housekeeping; Kitchen
Location:
The Twelve Apostles Hotel Premises
Minimum Experience or Qualification:
Grade 12
Must have at least 2 years' experience in a similar spa establishment.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience in Spa booking system such as Opera, ESP or Premier advantageous
Excellent command of the English language with solid verbal and written communication skills
Excellent phone etiquette and communication skills
Proven ability to multi-task
Having experience in Premier system is advantageous
Highly presentable
Able to work flexible working hours; shifts, week-ends, public holidays, extended hours to accommodate the changing needs of the business
Job Type: Full-time
Ability to commute/relocate:
Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Administrative office procedures, practices and equipment: 1 year (Preferred)
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