Bachelor's degree or equivalent in Computer Science, Data Science, Information Systems, Business Technology, or related field
Retail expertise - mandatory
Experience with CRM platforms and websites
Experience with AI integration tools such as chatbots and predictive analytics
Experience: At least 5 years' experience in technology architecture. Proven track record in designing and implementing innovative technology solutions aligned with business objectives, particularly in the retail sector. Key Skills:
Ability to develop and implement technical strategies, systems, and processes
Strong analytical and problem-solving abilities
Experience in CRM system integration and AI tool deployment
Website and digital platform management
Retail technology workflows
Ability to translate technical concepts into business benefits
Role Description: As an Architect, you will be responsible for designing, implementing, and optimizing technology solutions that support retail and customer engagement strategies. This includes overseeing the integration of AI-driven tools with CRM platforms and websites and ensuring systems are scalable, secure, and aligned with business objectives. Key Areas of Responsibility: Architecture - Website, CRM, and digital platform development CRM and Data Integration AI-driven customer engagement and predictive analytics Training and adoption of new systems and tools
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