Job Description

Solutions Architect
Our client is an international technology management company which provides end-to-end technology solutions to various sectors across Africa and Europe. They are currently looking for a Solutions Architect
Key responsibilities

• Proactively scopes Huawei technical solution required to address customer requirements and recommends solutions that optimise value for both the customer and the company.
• Secures input from all necessary solution stakeholders within the business and customer firm.
• Adapt solutions, as necessary, to ensure appropriate support.
• Coordinates closely with Sales, Operations and Service resources to align the solution design with the customer''s business requirements.
• Secure commitments from customer technical staff needed to ensure a deal''s "technical close".
• Responsible for conducting site visits and surveys, engineering, and document solution designs, writing technical papers, case studies, technical reviews, and product comparisons.
• Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
• Deliver Huawei product management support for key products of the company
• Support the sales team with Huawei presentations, demos, and product information, gathering technical information from manufacturers and technical writing.

• Monitor customer support for technical solutions proposed throughout the sales process and alert the sales and account teams to potential risks of deal closure.
• Provides Huawei pre- and post-sales support to clients, operations, and services.
• Help design custom-made solutions and products
• Help in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager.

Participate in conferences, shows and exhibitions when appropriate and requested.
Minimum Qualifications & Experience required

• Matric (Grade 12)
• NDip in Telecommunications and/or Information Technology / Computer Science.
• Advanced Certifications in Huawei Data Communication, Optical, Enterprise Services and Software technologies, skilled in various disciplines that support innovative thinking in architecting critical industrial operational communication solutions.
• Tech / Degree in Telecommunications / Information Technology / Computer Science / Engineering is an advantage

Experience required

• 5-10 years of industrial operational technologies networking experience in the OT environment.
• Knowledge and background in Mining, Oil & Gas, and Port verticals.
• 2-5 years of project experience.
• 2-5 years in a team lead position, guiding and assisting with installations and commissioning of industrial connectivity networks (advantageous).
• 5-10 years of experience in Telecommunications and/or Operational, Information Technology / Microsoft Office 365 / Connectivity environments / with an inclination towards civil and mechanical disciplines and analytical thinking (advantageous).

Technical proficiency

• Technical proficiency
• Problem solving
• Adaptability
• Attention to detail
• Analytical skills
• Agile methodologies
• Customer focus
• Precision & Reliability
• Data-driven mindset

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Skills Required