Job Description

Job Summary
A leading voice and telecommunications service provide is looking for a Solution Architect to join their team in Johannesburg, GP.
The client has continued to evolve, and today provides solutions that match both a rapidly changing technology landscape, and client needs in collaboration, networking, security, mobility, and Infrastructure. We believe that new technology should not be introduced for the sake of new features, but to tangibly solve specific business challenges, and provide a roadmap for increasingly cloud-first applications and services. We do this by continually investing in best-of-breed technologies and cultivating highly skilled technical expertise.
Responsibilities:
? Find technology solutions to business problems that meet business requirements defined by the customer
? Pre-Sales, design, architecture, planning
? Create detailed solution architecture documentation, including diagrams, technical specifications, and implementation plans
? Collaborate with clients to understand their communication and contact centre needs, and translate those requirements into technical specifications
? Conduct discovery workshops to gather and analyse client requirements, providing expert guidance and recommendations
? Design and oversee the integration of solutions with existing systems and applications
? Stay current with industry trends, emerging technologies, and vendor offerings to continuously improve solution designs.
? Provide training and knowledge transfer to clients and internal teams as needed
? Implement security best practices and ensure solutions comply with relevant industry standards and regulations
? Provide guidance and support during the implementation phase, addressing technical challenges and ensuring a smooth transition
? Provide input into the product development process based on customer feedback, market changes, and technological advancements
? Maintain effective and consistent communication with teammates, peers and the leadership team
? Raise risks and issues to the team technical lead, team lead, sales team and project managers when necessary
? Performing audits and analysis of existing products for the purpose of ensuring proper configuration management and consistency
? Provides operational readiness activities to the business
? Partners with the support team to work through tickets to share and document knowledge and best practices with the aim for the team to support independently
? Provide suggestions and improvements on troubleshooting process
? Develop and maintain strong relationships with key customers and partners
Requirements:
? Degree in Information Technology or Information Systems or Computer Engineering. Recent certifications from vendors such as Microsoft, Cisco, Juniper, FortiNet will be considered
? 5+ Years proven track record as an Architect mandatory
? Excellent understanding of IT relationship to business requirements
? Ability to architect solutions in real time (think on your feet)
? Documenting Solutions and Integration Designs, in written (longform) and diagrammatically
? Project delivery and engagement lead
? Professional working experience and knowledge of networking, tele-communications, cloud, security and VoIP required (Engineering experience will be considered)
? Feasibility analysis of complex telecommunications
? Infrastructure design
? Technology Innovation: scouting, screening, trend analysis and evaluation
? Interpersonal Skills (ability to influence people and excellence in relationship management)
? Organisational Skills (juggle multiple priorities, meet goals anddeadlines)
? Ability to demonstrate technical concepts to non-technical audiences
? Excellent oral and written communication
? Analytical and problem-solving skills
? High attention to detail
? Strong presentation skills
? Ability to break down complex problems into understandable terms
? Ability to read the room, and pitch a solution at the correct level
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: or email us your CV:
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