Job Description

MHR is currently looking for an experienced GBV Clinical care co-ordinator (SOCIAL WORKER) for a 1 year fixed term contract starting asap in Stellenbosch in the Western Cape
NB: Please note that the client requires the Social Worker only to work 20 hours per week
Requirements

• Diploma or Degree in Social Work
• Must be registered with the South African Council for Social Service Professions (SACSSP)
• Certification in community based care work (will serve as an advantage)
• 2 years operational experience in a clinical care setting
• 2 - 3 years managerial/ training experience (will serve as an advantage)
• Sound knowledge of the Emergency Medical Services environment and hospital environment
• Demonstrate ability to professionally communicate with stakeholders internal and external
• Demonstrate ability to word professional communication to the public and stakeholders
• Demonstrate excellent written and verbal communication
• Demonstrate sound knowledge and application of Service Level Agreements (SLA's) and SLA Management
• Demonstrate knowledge and application of Mediclinic's Complaint Resolution process
• Sound knowledge of Customer Relations Practices
• Sound knowledge of Mediclinic and ER24 Patient Experience principles
• Demonstrate knowledge and application of Microsoft Office Systems

Key Outputs
MAIN PURPOSE OF THE JOB
To serve as the manager for establishing a gender based violence infrastructure and network at Mediclinic hospitals in Southern Africa

• Manage and coordinate the process of implementing the gender based violence clinical care model
• Continuous quality improvement for victims of gender based violence at Mediclinic
• Manage key account and stakeholder relations
• Co-ordinate and ensure support for staff who either are for victims of GBV, or staff who are directly affected by GBV

Other Information
If you are interested in this opportunity and meet the requirements, apply directly by clicking on 'Apply'. Kindly ensure that your profile is complete and up to date. For any online support, please contact our Career Centre:

• Free State, KwaZulu-Natal, Northern and Western Cape: T 0219436270 / talent@mhr.co.za
• Gauteng, Limpopo, Mpumalanga and North West: T 0219436269 / careers@mhr.co.za

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