Job Description

CORE PURPOSE OF JOB

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The primary objective of this role is to deliver comprehensive psychosocial, educational, and welfare support to students residing in campus accommodations. This is accomplished through a combination of individualised attention, group initiatives, and community engagement strategies designed to promote overall well-being, resilience, and academic achievement. Our approach is rooted in a student-centred philosophy and is guided by a professional, multidisciplinary framework of primary healthcare, ensuring that each student's unique needs are met with compassion and expertise.

KEY PERFORMANCE AREAS

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Ensure that university and national policies relevant to the residential landscape are effectively initiated and implemented, particularly those with a focus on social welfare. Provide expert assistance to students facing complex domestic, social, and adjustment challenges. Offer guidance regarding residential discipline. Oversee the daily administration of social welfare services.

CORE COMPETENCIES

Possessing a comprehensive understanding of the intricate university landscape, alongside a deep awareness of social justice initiatives and the contemporary social challenges confronting South Africans, particularly young adults. Demonstrated leadership abilities, complemented by exceptional negotiation skills that facilitate consensus-building and collaboration. Proficient in conflict resolution and mediation, effectively navigating disagreements to achieve beneficial outcomes. Exhibiting strong interpersonal and communication skills that foster meaningful connections with individuals from varied backgrounds. A proven track record of managerial and organisational excellence, adept at overseeing projects and guiding teams toward successful results. Equipped with insights into the dynamic student political environment, and highly computer literate, particularly in MS Word and Excel. Additionally, possessing solid project management competencies that ensure efficient and effective execution of initiatives.

REQUIREMENTS

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An M+4 qualification in Social Work. 3 5 years relevant working experience Registration with the relevant state authority (SACSSP). A valid Driving Licence would be an added advantage.

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets.No applications will be accepted after the closing date Friday, 26 September 2025.