Job Description

Key Responsibilities:

Strategy & Leadership

Develop and execute a comprehensive social media strategy aligned with business and brand objectives. Stay ahead of platform trends, emerging technologies, and cultural moments to keep the brand relevant. Manage social agency relationship & performance, ensuring alignment and execution excellence. Brief in & produce all content required across all digital & social platforms

Content & Campaign Management

Oversee content planning, creation, and publishing across all social channels. Manage paid and organic social campaigns to maximize reach and ROI. Collaborate with designers, copywriters, and influencers to produce high-impact campaigns.

Community Management

Build and nurture online communities across platforms (Instagram, TikTok, X/Twitter, Facebook, LinkedIn, YouTube, etc.). Implement social listening and proactive engagement strategies. Manage crisis communication and ensure brand reputation management.

Analytics & Performance

Define KPIs and track performance Prepare regular reports with insights and recommendations across brands Continuously test and refine strategies to improve engagement, conversion, and follower growth.

Collaboration

Partner with PR, influencers, and paid media teams to amplify campaigns. Support broader marketing initiatives through social-first storytelling. Liaise with stakeholders to align social strategies with product launches, events, and partnerships.

Qualifications & Experience:

Bachelor's degree in Marketing, Communications, Digital Media, or related field (preferred). 4-6 years of proven experience in social media management, with at least 2-3 years in a senior/lead role.

Skills:

Strong leadership skills with experience managing a team and collaborating across departments. Deep knowledge of social media platforms (Instagram, TikTok, X/Twitter, Facebook, YouTube, LinkedIn) and emerging platforms. Copywriting, storytelling, and content ideation skills. Proficiency in analytics tools (Meta Business Suite, Google Analytics, TikTok Analytics, etc.) and ability to translate insights into actionable strategies. Experience managing paid social budgets and driving ROI through campaigns. Strong project management skills with the ability to manage multiple campaigns simultaneously in a fast-paced environment. Culturally fluent: immersed in

streetwear and youth culture

with an ability to spot trends early. Up to date with

local and global pop culture, music, fashion, and lifestyle movements

and able to translate these into relevant content. Comfortable working in a

creative, high-energy environment

where agility and innovation are key. Excellent communication skills, both written and verbal, with the ability to engage diverse communities authentically.

Behaviours:

Balances Stakeholders - effectively considers the diverse needs of various stakeholders. Business Insight - applies market and business insights in order to drive organisational objectives. Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner. Customer Focus - understands, anticipates, and meets the needs and expectations of customers. Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets. Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems. Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives. Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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