Job Description

The Social Media Coordinator will be responsible for planning, executing, and monitoring the Cape Union Mart and K-Way brand's social media presence across various platforms. The role requires a strategic thinker with strong communication skills, a deep understanding of social trends, and a creative eye for content that aligns with the company's voice and objectives. The position supports both organic and paid strategies to grow brand awareness, engagement, and conversion.
Key Responsibilities:

• Develop and produce engaging content across all relevant social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, X).
• Plan, create and deploy engaging content that aligns with Cape Union Mart or K-Way brand values [incudes videos]
• Maintain a content calendar in alignment with marketing campaigns and key brand moments.
• Monitor social media channels daily, actively engaging with audiences, responding to comments and DMs, and escalating issues where necessary.
• Collaborate with internal stakeholders (e.g., design, copywriting, PR, product teams) to ensure consistent messaging and timely execution of campaigns.
• Provide social media support at key marketing events, including some after-hours participation.
• Brief, manage and liaise with influencers or creators for partnerships and collaborations.
• Stay updated on social trends, algorithm changes, and emerging platforms to propose innovative approaches.
• Ensure that all content adheres to brand guidelines, tone of voice, and platform-specific best practices.
• Compile and present monthly performance reports and insights to the broader team.

Required Skills & Experience:

• A relevant tertiary qualification in Marketing, Communications, Digital Media or a related field.
• Minimum of 2 years' experience in a social media role, preferably in a brand, agency, or lifestyle/fashion/e-commerce context.
• Strong content creation abilities, video content from conceptualization, shoot to editing
• Proficiency in social media platforms and tools (e.g., Canva, Sprout Social, CapCut).
• Strong understanding of social media analytics and ability to translate data into actionable insights.
• Experience in community management and influencer coordination is an advantage.
• Basic understanding of paid media advertising on social platforms is advantageous.
• Creative thinker with strong attention to detail and the ability to work in a fast-paced, deadline-driven environment.

Personal Attributes:

• Highly organised with excellent time management skills.
• Collaborative and team-oriented with a positive, can-do attitude.
• Passion for digital culture, trends, and storytelling.
• Solution-driven, adaptable, and proactive in finding new ways to grow and engage communities.

Skills Required