Job Description

Are you passionate about social media, obsessed with content trends, and ready to turn your marketing knowledge into real-world agency experience? We're a dynamic marketing agency based in Tokai, Cape Town (Southern Suburbs), and we're looking for two Social Media Assistants to join our team. This is a strictly office-based, full-time role, perfect for marketing graduates, students, or junior professionals who want to build their portfolios, sharpen their skills, and work on exciting client campaigns in a fast-paced environment.
Responsibilities

• Assist in creating, editing, and scheduling engaging social media content across Facebook, Instagram, LinkedIn, TikTok, and X
• Write clear, creative, and compliant captions in collaboration with our copywriting team
• Create short-form video content, static posts, and basic graphics with support from our in-house design team
• Help plan, update, and manage social media content calendars under the guidance of the Content Lead and Head of Marketing
• Ensure all content aligns with brand guidelines and is approved before publishing
• Monitor comments, messages, and mentions across platforms
• Respond to basic enquiries using approved guidelines and escalate sensitive or complex queries when needed
• Support marketing campaigns, promotions, and product launches
• Research trends, hashtags, and competitor activity to keep content fresh and relevant
• Track engagement and performance metrics and assist with social media reporting
• Maintain accurate content records for compliance and auditing purposes

Requirements

• A portfolio showcasing social media content, campaigns, or digital marketing work (required)
• A qualification or current/recent study in Marketing, Digital Marketing, Communications, Media, Advertising, or a related field
• Strong written communication skills with great attention to detail
• A solid understanding of major social media platforms and current trends
• Ability to follow processes, brand guidelines, and compliance requirements
• Strong organisational and time-management skills
• Experience using social media scheduling tools such as Meta Business Suite (advantageous)
• Basic graphic design or video editing skills using tools like Canva, CapCut, or Adobe software (advantageous)
• Internship, academic, freelance, or personal brand experience welcomed

Skills Required