At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Snr Specialist Commercial CVM to join our dynamic team of #Changemakers.
Purpose of the Job:
This role supports the development and execution of personalized CVM propositions aimed at driving customer engagement and incremental revenue for Cell C. Operating within a high-performing CVM team, the Senior Specialist is responsible for managing a portfolio of inbound channel offers (BLT, My Connecta Deals, etc.) and playing a key role in the evolution and performance of the Cell C Rewards platform.
Working closely with cross-functional teamsincluding data science, analytics, marketing technology, and product developmentyou will help translate customer insights into compelling, data-driven propositions. This role requires strong commercial acumen, initiative, and the ability to influence execution across teams. Your work will directly impact how customers experience value from Cell C, with a particular focus on enhancing loyalty, retention and engagement through rewards and personalized offers.
Main Responsibilities:
Product Strategy implementation and execution
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